DeAnna Thompson
Las Vegas,NV
Summary
Results-driven professional with 20 years of experience in customer service, seeking an entry-level position with growth potential. Demonstrated ability to coordinate multiple tasks and thrive in fast-paced environments. Committed to delivering exceptional service, known for dependability, efficiency, and reliability. Proven track record in customer service, merchandising, clerical work, cashiering, public relations, and food preparation. Quick learner with a strong adherence to policies and ability to adapt to new systems. Self-starter who takes initiative to ensure efficient and accurate completion of tasks in fast-paced settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Amazon
08.2019 - Current
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
New Patient Representative
Western Dental Corporate Office
12.2014 - 08.2019
- Handled inbound calls from new and existing patients.
- Collected and verified medical and insurance information.
Merchandiser
Mosaic Sales Solution
08.2009 - 06.2014
- Going to several retail stores to conduct audits, resets, cut ins, pops, demos, and other work related duties as assigned
Reservations Agent
Starwood Resort
07.2005 - 09.2007
- Received inbound calls from customers to make reservations for hotels located worldwide as well as perform account maintenance
Bill Collector
Allied International Credit
08.2002 - 04.2003
- Called debtors to arrange payments for outstanding credit card debt
Education
High school or equivalent - Required
Morningside High School
Inglewood, CA06.1991
Skills
- Planogram
- Merchandising
- Microsoft Word
- Customer Service
- Typing
- Inventory Control
- Cashiering
- Retail
- Collections
- Packing/Filling
- Warehouse
- Loading/Unloading
- Time management
- Customer service
- Order picking
- Product packaging
- Shipping and receiving
- Attention to detail
- Quality control
- Problem-solving
- Conflict resolution
- Regulatory compliance
Certification
Driver's license
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Warehouse Lead
Amazon
08.2019 - Current
New Patient Representative
Western Dental Corporate Office
12.2014 - 08.2019
Merchandiser
Mosaic Sales Solution
08.2009 - 06.2014
Reservations Agent
Starwood Resort
07.2005 - 09.2007
Bill Collector
Allied International Credit
08.2002 - 04.2003
High school or equivalent - Required
Morningside High School
Similar Profiles
Filippo CervettoFilippo Cervetto
Retail Vendor Manager at AmazonRetail Vendor Manager at Amazon
Laura MataLaura Mata
Fulfillment Associate at AmazonFulfillment Associate at Amazon
JULIANA GARCIA TORRESJULIANA GARCIA TORRES
Amazon Fulfillment Warehouse Associates at AmazonAmazon Fulfillment Warehouse Associates at Amazon
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Mary Elizabeth ReitherMary Elizabeth Reither
Title Clerk – Business Office at Team ChevroletTitle Clerk – Business Office at Team Chevrolet