Motivated Bachelor’s Degree candidate in Psychology with honors, demonstrating strong skills in customer and client relations. Proven ability to effectively problem-solve and enhance customer satisfaction, contributing to team success.
Overview
4
4
years of professional experience
Work History
Intern
One Oak Wealth Management
Seattle, WA
05.2024 - 08.2025
Maintained positive working relationship with fellow staff and management.
Identified the needs of clients promptly and efficiently through phone calls and emails.
Gained knowledge of Redtail, ClientWorks, and LPL.
Ran client portfolio reports in preparation for meetings.
Prioritized and completed office-related tasks and projects.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Front Desk Receptionist
Skinperfect Aesthetics
Seattle, WA
05.2022 - 08.2025
Maintained an organized reception area and ensured that all guests were attended to promptly.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Greeted customers, answered general questions and directed to appropriate locations.
Created and managed digital scheduling systems.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Received incoming calls and coordinated with staff to fulfill customer requests.
Performed tasks such as cleaning and re-stocking to maintain an orderly office environment.
Expo/Assistant Food Runner
Finney's Crafthouse
Redlands , CA
08.2024 - 11.2024
Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
Offered insight into menu items to answer customer questions.
Provided assistance to waitstaff in serving food and beverages as needed.
Responded quickly to customer concerns and escalated major issues to management.
Organized food items according to menu specifications and customer preferences.
Warehouse Staff Member
Creative House Branding
Seattle , WA
05.2022 - 07.2023
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Loaded and unloaded merchandise from delivery vehicles.
Packed boxes and stock using organizational guidelines.
Assisted in packaging and labeling of products for shipment.
Prepared shipping documents such as bills of lading, packing slips, customs forms.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Managed returns process including inspections, restocking, and recordkeeping.
Clothing Reseller
Self-employeed
Seattle , WA
05.2021 - 05.2022
E-commerce on three reselling platforms (eBay, Depop, and Mercari).
Marketed products with attractive images, and descriptive listings.
Kept business cost effective and profitable by managing overhead and shipping costs.
Focused on and researched target auidence.
Merchandise Associate
HomeGoods
Tukwila, WA
05.2021 - 08.2021
Sales/ Stock associate.
Cleaned and organized display cases, shelves and aisles.
Participated in physical inventories by counting merchandise stored in backroom areas.
Assisted customers in locating desired items and provided advice on product features.
Assisted in gathering and moving materials and equipment for assigned displays.
Education
Bachelor of Arts - Psychology
University of Redlands
Redlands, CA
04-2025
High School Diploma -
Seattle Preparatory School
Seattle, WA
05-2021
Skills
Multitasking and organization
Strong communication
Effective team collaboration
Meeting deadlines
Proficient in Microsoft Programs
Creativity
Task prioritization
Data entry
Accomplishments
High school yearbook lead photography editor for two years
Public Relations Chair for Sorority for the last three years
Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )