London Pace
Arlington,TN
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Main Grill Cook
Cracker Barrel
Lakeland, TN
12.2024 - Current
- Prepared a variety of grilled meats and vegetables for customer orders.
- Maintained cleanliness and organization of the grill area during shifts.
- Followed food safety guidelines to prevent cross-contamination.
- Followed proper plate presentation techniques when serving orders to customers.
- Organized supplies in an efficient manner so that they can be easily accessed during peak hours.
- Built expertise on menu items to answer guest questions related to ingredients.
- Trained new staff members on proper usage of kitchen tools and equipment.
Prep Cook
Cracker Barrel
Lakeland, TN
03.2024 - 10.2024
- Prepared ingredients following standardized recipes for consistent meal quality.
- Maintained cleanliness and organization of kitchen workstations and tools.
- Assisted chefs by chopping, slicing, and measuring food items efficiently.
- Collaborated with team members to meet meal preparation timelines effectively.
- Followed health and safety guidelines to maintain a safe kitchen environment.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
To-Go Server
Cracker Barrel
Lakeland, TN
02.2022 - 02.2024
- Prepared and packaged to-go orders for efficient customer pickup.
- Assisted guests with menu selections and answered questions about food options.
- Maintained cleanliness and organization of the to-go service area.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Processed payments accurately using point-of-sale systems.
- Handled customer complaints professionally and resolved issues promptly.
- Trained new team members on to-go service procedures and standards.
- Monitored inventory levels and restocked supplies as needed.
Education
Bachelor of Computer Science -
University of Memphis
Memphis, TN05-2027
Associate of Science - Cyber Security
Southwest Tennessee Community College
Memphis, TN05-2025
High School Diploma -
Arlington High School
Arlington, TN05-2023
Skills
- Team collaboration
- Time management
- Effective communication
- Order accuracy
- Menu development
- Safe food handling
- Creative problem solving
- Flexible schedule
- Adaptable
- Resourceful
Accomplishments
- President of Skills USA 2023
- Graduated Summa cum laude May 2025
- Skills Trainer for new employees at Cracker Barrel
Timeline
Main Grill Cook
Cracker Barrel
12.2024 - Current
Prep Cook
Cracker Barrel
03.2024 - 10.2024
To-Go Server
Cracker Barrel
02.2022 - 02.2024
Bachelor of Computer Science -
University of Memphis
Associate of Science - Cyber Security
Southwest Tennessee Community College
High School Diploma -
Arlington High School