LONDON ROBINSON
ATLANTA,GA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the HR industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
HR Recruiter
Clockwork Concepts
Dunwoody, GA
04.2022 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Reviewed and screened applicant resumes to identify qualified candidates.
HR Operations
SDR Trans Inc
Chicago , IL
01.2017 - 04.2022
- Managed the day-to-day administrative operations including oversight and coordination of human resources, recruitment coordination, benefits administration, procurement, customer service, communications and implementation of new programs.
- Created and enforced financial controls including the review and approval of all daily operating expenses within the approved budget and utilization of established procedures for any and all expenditures.
- Monitored required licensor's, certifications, training and development for all personnel to ensure compliance with federal and state rules and regulations.
- Developed and implemented company policies and procedures.
- Managed load planning which included prioritizing loads based on customer requirements, commitments, equipment, utilization, profitability, and revenue generation.
- Collaborated and built relationships with brokers and other industry partners to create and strengthen revenue streams.
Sales Associate
Victoria Secret
Atlanta, GA
06.2014 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Business Administration -
American InterContinental University
Schaumburg, IL12.2020
Skills
- Recruiting and Sourcing
- Procedures Compliance
- Work Complaint Handling
- Customer Account Management
- POS Systems and Ordering Platforms
- Efficient and Detail-Oriented
- Recruitment Management
- Time Management
- Credit Card Payment Processing
- Employee Interviews
- Recruitment Documentation
- Employee Data Record Keeping
Timeline
HR Recruiter
Clockwork Concepts
04.2022 - Current
HR Operations
SDR Trans Inc
01.2017 - 04.2022
Sales Associate
Victoria Secret
06.2014 - 01.2017
Bachelor of Business Administration -
American InterContinental University