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London Scott
Detroit,MI
Summary
Detail-oriented worker with background in warehouse operations & customer service. Beginner in healthcare knowledgeable in HIPAA compliance and patient interaction to maintain quality and confidentiality in healthcare settings. Focused on leveraging cross-functional skills to enhance process efficiency and support organizational goals.
Overview
2
2
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon Fulfillment Inc.
Highland, MI
05.2024 - 12.2025
- Verified outbound packages for accuracy and proper labeling, ensuring timely delivery and improving customer satisfaction with order precision.
- Monitored inventory levels throughout shifts to prevent stock discrepancies, ensuring uninterrupted order processing and supporting operational reliability.
- Inspected incoming shipments for damage and accuracy, preventing processing errors and ensuring consistent order fulfillment quality.
Physical Therapy Aide
Wayne State University
Detroit, MI
04.2024 - 06.2024
- Assisted physical therapists in evaluating patients' progress towards recovery goals, contributing to tailored treatment adjustments.
- Educated patients on home exercise programs before discharge, enhancing adherence to recovery plans.
- Organized treatment supplies for physical therapy sessions, ensuring readiness for therapists. for treatment sessions, ensuring efficient workflow for physical therapists.
Front of House Associate
Chick-fi-La
Detroit, MI
08.2022 - 05.2024
- Delivered friendly, attentive service to diverse customers, fostering a welcoming atmosphere.
- Cultivated customer service skills through daily interactions with customers, enhancing overall experience.
- Trained new employees on customer service techniques and procedures, contributing to team readiness.
- Operated cash register to process cash, check and credit transactions.
- Maintained efficiency while addressing customer needs.
Education
High School Diploma -
Cass Technical High School
Detroit, MI06-2023
Bachelor of Science - Psychology
Wayne State University
Detroit, MI06-2027
Skills
- Inventory management
- Attention to detail
- Team collaboration
- HIPAA compliance
- Vital signs assessment
- Patient monitoring
- Phlebotomy
- Basic life support
- EKG monitoring
Certification
- CPCT/A - National Healthcareer Association, Issued June 2026
- Basic Life Support - American Heart Association, Issued May 2026
Timeline
Fulfillment Associate
Amazon Fulfillment Inc.
05.2024 - 12.2025
Physical Therapy Aide
Wayne State University
04.2024 - 06.2024
Front of House Associate
Chick-fi-La
08.2022 - 05.2024
High School Diploma -
Cass Technical High School
Bachelor of Science - Psychology
Wayne State University