London Smith
Land O Lakes,FL
Summary
Proficient Front Service Clerk with strong customer service and problem resolution skills. Enhances customer experiences and maintains operational efficiency through effective communication and collaboration. Excels in managing multiple tasks, conflict resolution, and team coordination, while supporting sales and ensuring a clean environment. Ready to contribute to improved operational flow and customer satisfaction in a fast-paced setting.
Overview
4
4
years of professional experience
Work History
Front Service Clerk
Publix
Land O Lakes, FL
10.2022 - Current
- Greeted customers in a friendly and professional manner.
- Welcomed large volume of guests, contributing to a positive customer experience.
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints promptly and professionally, enhancing customer satisfaction.
- Maintained cleanliness and organization of the front service area.
- Collaborated with team members to streamline store operations and improve service efficiency.
- Replenished merchandise on shelves during shifts.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Education
Bachelor of Arts - Business
Pasco-Hernando State College
New Port Richey, FL05-2028
High School Diploma -
Cypress Creek Highschool
Wesley Chapel, FL06-2024
Skills
- Customer service
- Guest relations
- Sales support
- Problem resolution
- Organizational skills
- Time management
- Team collaboration
- Communication skills
Timeline
Front Service Clerk
Publix
10.2022 - Current
Bachelor of Arts - Business
Pasco-Hernando State College
High School Diploma -
Cypress Creek Highschool