London Thomas
Detroit,MI
Summary
Driven professional with a proven track record of enhancing team productivity and customer satisfaction at McDonald's through effective leadership and process improvements. Skilled in customer service and cash handling, adept at fostering teamwork and collaboration. Demonstrates a positive attitude and a flexible schedule, ensuring high-quality service delivery and operational efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
Work History
Team Member
Sonic
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Manger
McDonald's
01.2023 - 03.2024
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Kroger
Cashiers
05.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Redford Union High School
Redford, MI06.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Money Handling
- Sales expertise
- Sales and Marketing
- Clear Communication
- Following Instructions
Timeline
Team Member
Sonic
03.2024 - Current
Manger
McDonald's
01.2023 - 03.2024
Kroger
Cashiers
05.2022 - 12.2022
Redford Union High School