LONDYN ESPENSON

• Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing analytics, organizing inventory, and strategized marketing techniques.
• Cultivated a relaxing, comfortable environment for salon services to enhance client experiences.

• Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
• Enhanced students' practical skills by demonstrating and explaining various cosmetology techniques.

Licensed eyelash technician by the state of Minnesota Board of Cosmetology.

• Performed statistical analyses to gather data for operational and forecast team needs.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

• Helped create a welcoming atmosphere in a high-end, fast-paced restaurant while enhancing customer service.

• Ensured a warm and inviting atmosphere to all clientele who entered.
• Sold products, memberships, and services to clients based on their personal goals and budgets.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Explained and demonstrated all swimming strokes, exhibiting proper technique and positioning in water. Also gave private lessons to adults, children, competitive swimmers, and children with special needs.

• Greeted guests and accommodated parties based on reservations and walk-ins and acted in helping create a positive and comfortable dining experience for all guests.
• Participated in many catering events.

• Coordinated a strength and agility summer program for local high school and college students.
• Assisted with pre-participation concussion reaction time screenings for local athletes.
• Developed and implemented programs focused on improving power, speed, and endurance.

• Managed a team of lifeguards and water safety instructors.
• Ensure full regulatory compliance for all staff members and swimmers and led safety training to enhance overall awareness and skills.