Ruben Trevino
san antonio,Texas
Summary
Adept at multitasking and teamwork, I leveraged these skills at Margaritaville to enhance dining experiences through exceptional service and efficient operations management. My background includes mastering both kitchen prep and customer service, significantly improving service delivery by implementing organizational improvements. Known for a positive attitude and a fast learning curve, I excel in fast-paced environments, driving customer satisfaction and team efficiency.
Overview
9
9
years of professional experience
Work History
Line Cook /Kitchen Prep Cook
madd dawgs
San Antonio, TX
09.2022 - 02.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
Head Server
Maria Mia
San Antonio, TX
05.2018 - 07.2019
- Greeted guests, provided menus and answered questions regarding menu items.
- Assigned duties to servers and monitored their performance.
- Ensured that all tables were properly set up with appropriate supplies.
- Monitored the dining room for cleanliness, proper table maintenance, and customer satisfaction.
Server / Barback /Lead Busser
Margaritaville
San Antonio, TX
02.2015 - 02.2017
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Accurately recorded orders on cash register and point-of-sale system.
- Served food and beverages to patrons and confirmed complete orders.
Education
Holmes High School
San Antonio, TXSkills
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Recordkeeping
- Multitasking
- Organization and Time Management
- Team Management
- Friendly, Positive Attitude
- Troubleshooting
- Drive a bobcat
- Fast learner
- rarely ever call in
Timeline
Line Cook /Kitchen Prep Cook
madd dawgs
09.2022 - 02.2024
Head Server
Maria Mia
05.2018 - 07.2019
Server / Barback /Lead Busser
Margaritaville
02.2015 - 02.2017
Holmes High School
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