Londyn Gordon
Baltimore,Maryland
Summary
Motivated and detail-oriented professional with experience in customer service, team collaboration, and problem-solving. Proven ability to manage patient relationships and contribute to organizational success. Adept in handling inbound and outbound communications and committed to delivering exceptional service. Eager to apply communication skills and a passion for learning in a healthcare setting.
Overview
8
8
years of professional experience
Work History
FC Associate
Amazon
Baltimore, MD
11.2019 - Current
- Excelled in a fast-paced environment, consistently meeting productivity, quality, and safety standards.
- Demonstrated strong communication skills in a diverse team, contributing to a positive work culture.
- Proficient in using technology and systems for daily tasks, adaptable to new software and processes.
Representative
National Aquarium In Baltimore
Baltimore, MD
06.2019 - 11.2019
- Managed guest relationships, ensuring satisfaction by addressing concerns and providing detailed information
- Demonstrated multitasking abilities in managing ticket sales and promoting membership benefits.
- Collaborated effectively with staff for event coordination and handling special guest visits.
Crew Member
Chipotle
Baltimore, MD
09.2018 - 05.2019
- Provided high-quality customer service, responding promptly to inquiries and ensuring customer satisfaction.
- Worked efficiently in a team setting, supporting colleagues and contributing to a dynamic work environment.
Medical Internship
Johns Hopkins
Baltimore, MD
06.2016 - 08.2016
- Gained insight into patient care and healthcare systems through clinical rotations.
- Participated in discussions on medical ethics and clinical science, relevant to patient advocacy and healthcare education.
Education
Bachelor of Business - Business Management
Coppin State University
Baltimore, MD05.2025
Skills
- Excellent Communication and Interpersonal Skills
- Patient Relationship Management
- Proficient in Microsoft Office and Quick to Learn New Software
- Strong Multitasking and Time Management Abilities
- Team Collaboration and Support
- Detail-Oriented with Strong Problem-Solving Skills
Community Service
Volunteered at St Francis Xavier Head Start, organized files, and prepared breakfast and lunch.
Timeline
FC Associate
Amazon
11.2019 - Current
Representative
National Aquarium In Baltimore
06.2019 - 11.2019
Crew Member
Chipotle
09.2018 - 05.2019
Medical Internship
Johns Hopkins
06.2016 - 08.2016
Bachelor of Business - Business Management
Coppin State University