Londyn Simon
Denham Springs,LA
Summary
Adept in exceptional customer service and multitasking, my tenure at Walk-ons Sports Bistreaux honed my ability to manage high-pressure situations with grace, ensuring customer satisfaction and repeat business. Leveraging guest engagement and workplace responsibility, I significantly contributed to efficient operations and team collaboration, using technical skill and warm, friendly interaction.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Walk-ons Sports Bistreaux
Denham Springs, LA
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Cashier/Stocker
Carters Supermarket
Livingston, LA
05.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Doyle High School
Livingston, LA05.2021
Skills
- Exceptional customer service
- Guest Engagement
- Memory retention
- Sales Techniques
- Warm and Friendly
- Problem-Solving
- Cool Under Pressure
- Excellent Communication
Timeline
Server/Bartender
Walk-ons Sports Bistreaux
07.2021 - Current
Cashier/Stocker
Carters Supermarket
05.2019 - 07.2021
Doyle High School