Lonna Camp
Boca Raton
Summary
Experienced in client relations, wellness coaching, and program management, with a proven ability to lead teams and drive results. I’ve successfully grown businesses, developed personalized solutions, and fostered strong client connections. Currently pursuing a psychology degree, I’m ready to apply my diverse skill set to mental health initiatives and continue supporting others.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Manager
Mental Health America of Southeast Florida
01.2023 - Current
- Supervise and support two volunteers per shift, fostering a compassionate and empathetic environment while ensuring adherence to mental health program standards.
- Handle incoming calls with sensitivity, providing emotional support, resources, and referrals to individuals seeking mental health assistance.
- Lead training sessions for volunteers, equipping them with essential mental health knowledge, crisis intervention techniques, and active listening skills.
- Oversee daily operations of the warm line, ensuring seamless delivery of services and addressing client needs while maintaining confidentiality and ethical standards.
- Monitor volunteer performance, offering guidance and constructive feedback to enhance their understanding of mental health issues and improve client interactions.
Field Underwriter
Equis Financial
01.2019 - Current
- Licensed Field Underwriter for Whole and Term Life Insurance with living benefits
- On a daily basis I was responsible for meeting directly with clients to sell customized insurance plans which included financial presentations and long-term financial investment planning for customer’s individual needs
- Accountable for making sure all policy requirements are fulfilled and policy documentation is properly completed and submitted
- Including the medical assessment are completed in a timely manner
- Winner of the Ignite Award for selling the most quarterly policies in the Southeast Region
- Grew business 500% from 2020 through 2022
President/Owner
Lonna Camp, LLC
01.2017 - 12.2019
- Company Overview: Client-centered business focused on a holistic lifestyle that offered nutritional coaching
- I would meet weekly with each individual client to discuss their health goals and create plans to achieve those goals
- My client relationships involved evaluating all areas of their life for optimal health
- Most client contracts were 6-month agreements and I averaged 48 unique clients a year
- My approach was concentrated on bio-individuality, and I would focus on the unique qualities of each client
- My clients ranged from 25 to 50 years old
- Client-centered business focused on a holistic lifestyle that offered nutritional coaching
Patient Liaison
Premier Wellness Centers
01.2015 - 12.2016
- Responsible for obtaining patient insurance approvals and communicating with attorneys for personal injury insurance cases
- I would organize patients’ treatment regimens for multiple modalities including chiropractic care, physical therapy, acupuncture, and nutritional counseling
- Worked closely with patients on a daily basis and served as their advocate through the treatment strategy
- Had to communicate effectively with physicians and nurses on a daily basis to assure proper treatment plans were initiated
Education
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL12-2025
Associate of Arts - Psychology
Broward College
Davie, FL12-2023
Skills
- Communication and Educational Skills
- Client-Centered Care and Support
- Leadership and Team Management
- Program Management and Operational Oversight
Certification
Integrative Nutrition Health Coach (INHC)
Timeline
Program Manager
Mental Health America of Southeast Florida
01.2023 - Current
Field Underwriter
Equis Financial
01.2019 - Current
President/Owner
Lonna Camp, LLC
01.2017 - 12.2019
Patient Liaison
Premier Wellness Centers
01.2015 - 12.2016
Bachelor of Arts - Psychology
Florida Atlantic University
Associate of Arts - Psychology
Broward College
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