Lonnell Craword
Temple Hills,MD
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, demonstrated at MGM National Harbor through meticulous attention to cleanliness and waste management. A reliable team player with strong work ethic and cleaning expertise, adept at maintaining high sanitation standards and contributing to team success. Reliable and honest porter skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Casino Porter
MGM National Harbor
09.2018 - Current
- Picked up litter and trash to deposit in appropriate receptacle.
- Increased efficiency in waste management by properly disposing of trash and recyclable materials according to established protocols.
- Upheld proper sanitation standards through regular deep cleaning of restrooms, dining areas, and other public spaces within the casino facility.
- Contributed to a polished appearance of the casino floor by routinely cleaning slot machines, gaming tables, and other equipment.
- Cleaned dirt, stains and cobwebs from exterior walls, countertops, lighting fixtures and seats.
- Helped maintain inventory of cleaning supplies and replenished supplies in restrooms.
- Performed cleaning and maintenance duties as directed.
Car Detailer
Kiy Detailing
05.2013 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Security Officer
Trevsec, Inc.
03.2018 - 09.2018
- Directed guests around building and answered accessibility questions.
- Secure premises and clients by patrolling property hourly.
- Inspect fire extinguishers
- Check visitors identification ensuring signing of log book.
- Monitor surveillance equipment, obtain assistance by sounding alarms.
Groundskeeper/Maintenance Technician
Bravo Building Services
02.2016 - 11.2017
- Maintained grounds of commercial properties by mowing lawns, trimming hedges.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Removed debris and waste from outdoor areas.
Dishwasher
Founding Farmers
11.2014 - 03.2015
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Education
High School Diploma -
Potomac Senior High School
Oxon Hill, MD07.2012
Skills
- Strong Work Ethic
- Cleaning Expertise
- Team player attitude
- Reliability and punctuality
- Customer Service
- General Labor
Timeline
Casino Porter
MGM National Harbor
09.2018 - Current
Security Officer
Trevsec, Inc.
03.2018 - 09.2018
Groundskeeper/Maintenance Technician
Bravo Building Services
02.2016 - 11.2017
Dishwasher
Founding Farmers
11.2014 - 03.2015
Car Detailer
Kiy Detailing
05.2013 - Current
High School Diploma -
Potomac Senior High School
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