Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lonnell Williams

New York,NY

Summary

Dynamic Corporate Flight Attendant with extensive experience at The Boeing Company, recognized for exceptional customer service and in-flight safety expertise. Proven ability to manage in-flight emergencies and enhance passenger experiences through cultural sensitivity and discretion. Committed to reliability and teamwork, ensuring a seamless travel experience for VIP clients.

ensure positive passenger experience.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Corporate Flight Attendant

AirCare International
02.2022 - Current
  • Coordinated with pilots to provide updates on passenger needs and potential schedule changes during flights.
  • Conducted post-flight evaluations to identify areas for improvement in both personal performance and overall guest experience.
  • Facilitated smooth boarding process for VIP clients, maintaining utmost professionalism and discretion.
  • Ensured safety and comfort of passengers by conducting thorough pre-flight checks and addressing any concerns.

Corporate Flight Attendant

THE BOEING COMPANY
10.2005 - 12.2021

Functions in a dedicated flight service capacity on multiple type jet aircraft performing all safety-
related inflight cabin duties to ensure passenger and crew safety. Monitors aircraft interior
systems and telecommunications equipment and provides for the care, comfort and well-being
of passengers on assigned flights. Maintains the aircraft cabin interior and re-stocking of
supplies.
Performs all safety related in-flight cabin duties to ensure passenger and crew safety.
Monitors aircraft interior systems and telecommunication equipment. Troubleshoots
and/or coordinates with ground staff to return interior systems and telecommunication
equipment to operational status.
Participates in pre-flight crew briefings, reviews emergency
equipment and monitors aircraft cabin systems.
Completes post-flight cabin duties, aircraft cabin cleanup and restocking of supplies.
Verifies aircraft cabin status and debriefs maintenance issues.
Serves as lead cabin crew member on any business aircraft. Performs all safety related
in-flight cabin duties to ensure passenger and crew safely by following FAA regulations
and Boeing Standard Operating Procedures. Briefs passengers on regulations.Provides training and
instruction to other executive flight attendants. Provides guidance to other flight
attendants regarding the Standard Operating Procedures. Ensures that solutions to
problems regarding training, cabin mechanical maintenance and technical issues are
consistent with organizational directives.
Leads or co-leads the Standards, Evaluation and Training Team or performs as the cabin
crew safety standards focal.
Conducts inflight cabin services.
Manages in-flight medical emergencies, first responder, and cabin evacuations.
Conducts scheduled training and
performs qualification evaluations. Maintains training records in accordance with
regulatory requirements. Coordinates with appropriate company and regulatory agencies
to maintain current safety awareness.

COVID Contact Tracing Investigator

THE BOEING COMPANY
04.2020 - 09.2021
  • Documented findings and prepared detailed reports.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.

Education

Bachelor of Arts - Telecommunications

Pepperdine University
Malibu, CA
12-1989

Skills

  • Reliability and punctuality
  • Exceptional customer service
  • Adaptable personality
  • In-flight safety expertise
  • First aid proficiency
  • Emergency procedures
  • Cultural sensitivity
  • Discreet and confidential
  • Teamwork and cooperation

Certification

  • FACTS - Emergency Training, Oct. 2024-Nov. 2025
  • American Heart Association CPR/AED Certification Oct. 2024-Oct. 2025

Timeline

Corporate Flight Attendant

AirCare International
02.2022 - Current

COVID Contact Tracing Investigator

THE BOEING COMPANY
04.2020 - 09.2021

Corporate Flight Attendant

THE BOEING COMPANY
10.2005 - 12.2021

Bachelor of Arts - Telecommunications

Pepperdine University
Lonnell Williams