Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lonnie Bledsoe

Woodbridge,VA

Summary

Hardworking professional with extensive experience servicing, troubleshooting and repairing product lines. Proficient in analyzing field incident data and reading schematic and blueprint drawings. Identifies problems and uses appropriate resources to find solutions. Dependable professional with strong background installing, maintaining, and repairing systems and components. Dedicated to quality and always professional. Conscientious field service technician with several-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules. Resourceful Field Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service. Excel in problem-solving, time management, and adaptability to new technology. Thrive using clear communication, teamwork, and resilience to provide top-notch field support. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Field Service Technician

MillerKnoll
Many, VA, DC, WVA, MD
02.2001 - 07.2024
  • Developed prototypes for potential clients in Government and Commercial sectors.
  • Maintained job completion in my assigned region.
  • Managed and taught employees and installers on how to build and repair various issues with all MillerKnoll product.
  • Delivered exceptional customer service to MillerKnoll clientele.
  • Kept senior management informed about the progress of all projects with thorough updates and reports.
  • Managed all communication and coordination for warranty repairs.
  • Maintained organized inventory systems to facilitate smooth workflow and optimize productivity.
  • Managed groups of different sizes to successfully accomplish tasks
  • Enhanced product knowledge over 27 years of continuous training.

Education

Associate of Science - Biology

Forsyth Technical Community College
Winston-salem, NC
04-1992

Skills

  • Project Management
  • Equipment Repair
  • Data Collection
  • Device Installation
  • Work Order Management
  • Safety assessment
  • Preventive Maintenance
  • Quality Assurance
  • Customer training
  • Technical Analysis
  • Customer Service
  • Tool management
  • Technical Troubleshooting
  • Electrical Troubleshooting
  • Workflow Management
  • Troubleshooting and repair
  • Power Tools
  • Repair and Installation
  • Accountability and Work Ethic
  • Work Orders
  • Team Supervision
  • Relationship Building
  • Field production
  • Problem-Solving

References

References available upon request.

Timeline

Field Service Technician

MillerKnoll
02.2001 - 07.2024

Associate of Science - Biology

Forsyth Technical Community College
Lonnie Bledsoe