Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lonnie Boles

Wichita,KS

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged GPS navigation and strong analytical skills at Bimbo Bakeries to optimize delivery routes and improve team communication. My multitasking ability and commitment to safety protocols significantly contributed to a safer and more efficient work environment, showcasing my results-driven approach and stress tolerance.

Overview

3
3
years of professional experience

Work History

Route Specialist

Bimbo Bakeries
04.2021 - Current
  • Reduced fuel consumption for the fleet by implementing eco-friendly driving practices.
  • Adhered to all company policies and regulations while navigating various routes across diverse territories.
  • Ensured compliance with Department of Transportation regulations by maintaining accurate records of hours worked and miles driven.
  • Achieved consistent on-time delivery records through meticulous planning and organization of assigned routes.
  • Promoted a safe work environment by adhering to company safety guidelines and reporting any potential hazards encountered on the road.
  • Increased customer satisfaction with timely deliveries through effective route planning.
  • Maintained vehicle safety, conducting thorough pre-trip inspections and addressing any issues promptly.
  • Streamlined communication with team members using GPS devices and mobile applications for real-time updates on delivery status and schedule changes.
  • Assisted in training new hires, sharing best practices for navigation, time management, and safety protocols.
  • Managed paperwork efficiently, accurately recording logbooks, invoices, and proof of delivery documents as required.
  • Handled delicate or high-value items with care during transportation to ensure no damage or loss occurred during transit.
  • Enhanced route efficiency by analyzing and optimizing daily delivery schedules.
  • Implemented contingency plans for unexpected events such as traffic accidents or road closures to minimize impact on delivery schedules.
  • Supported warehouse staff with loading/unloading tasks as needed for efficient turnaround times between routes.
  • Prioritized urgent deliveries when necessary to meet tight deadlines without compromising overall route performance.
  • Provided excellent customer service, resolving complaints and answering inquiries in a professional manner.
  • Collaborated closely with sales representatives to coordinate special deliveries or pickups aligned with promotional campaigns.
  • Contributed to company growth by identifying potential new clients during regular routes, resulting in increased revenue opportunities.
  • Established positive relationships with regular customers by delivering exceptional service tailored to their unique needs.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.

Education

High School Diploma -

East High
Wichita, KS
05.1993

Skills

  • GPS Navigation Knowledge
  • Multitasking proficiency
  • Transportation Planning
  • Stress Tolerance
  • Strong analytical skills

Additional Information

Have used PowerPoint, Excel and Word.

Timeline

Route Specialist

Bimbo Bakeries
04.2021 - Current

High School Diploma -

East High
Lonnie Boles