Lonnie Cooper
Moultrie,GA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Registered Medical Assistant
Colquitt Regional Medical Center/Sterling Urology
11.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared lab specimens for diagnostic evaluation.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Billing and Collections Specialist
American HomePatient DBA Lincare
07.2012 - 10.2017
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Audited and corrected billing and posting documents for accuracy.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Assistant Store Manager
Murphy Oil
06.2008 - 07.2012
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
Associate of Science - Nursing
Abraham Baldwin Agricultural College
Tifton, GA01.2025
Associate of Applied Science - Medical Assisting
LRT Medical Training Services
Valdosta, GA12.2022
High School Diploma -
Colquitt County High School
Norman Park, GA06.1998
Skills
- Indirect Patient Care
- Patient-Focused Care
- Procedure Assistance
- Inventory Management
- Medical Office Administration
- Data Entry
- Medical Billing
- Patient Scheduling
- Medical Terminology
- Phlebotomy
- First Aid
- Sterile Technique
Certification
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
Timeline
Certified Registered Medical Assistant
Colquitt Regional Medical Center/Sterling Urology
11.2017 - Current
Medical Billing and Collections Specialist
American HomePatient DBA Lincare
07.2012 - 10.2017
Assistant Store Manager
Murphy Oil
06.2008 - 07.2012
Associate of Science - Nursing
Abraham Baldwin Agricultural College
Associate of Applied Science - Medical Assisting
LRT Medical Training Services
High School Diploma -
Colquitt County High School
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
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