Lonnie Johnston
Soda Springs,CA
Summary
I am a dynamic professional with a strong background in customer service and food safety practices, honed at Xanterra Parks & Resorts. Proven ability to enhance guest satisfaction through attention to detail and effective problem-solving. Skilled in food preparation and maintaining cleanliness standards, consistently delivering exceptional results in high-pressure environments. I have also received formal and personal training in Multimedia Arts which includes multiple Adobe certifications, experience in creating over hundreds of videos, professional photograhy client experiences, and social media content creation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Rental Technician
POWDR
11.2025 - Current
- Assisted in equipment inspections and maintenance to ensure operational efficiency.
- Learned to operate various rental equipment, adhering to safety protocols.
- Supported customers in selecting appropriate rental items based on their needs.
- Organized inventory for quick access and accurate tracking of rental items.
- Maintained cleanliness and organization of the rental facility and equipment areas.
- Adapted quickly to new tools and systems for effective rental operations.
- Educated customers on proper usage, safety guidelines, and care of rented equipment to minimize risk of accidents or damage.
3rd Cook
Xanterra Parks & Resorts
06.2025 - 09.2025
- Assisted in food preparation and cooking processes to ensure efficient kitchen operations.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Followed safety and sanitation guidelines to uphold food quality standards.
- Supported senior cooks in executing menu items during peak service hours.
- Prepared ingredients by washing, chopping, and measuring to streamline cooking tasks.
- Learned new recipes and techniques to improve culinary skills and versatility.
- Completed tasks efficiently under pressure during peak hours while maintaining focus on producing exceptional results consistently.
Food and Beverage Attendant
Xanterra Parks & Resorts
03.2024 - 05.2025
- Provided exceptional customer service, ensuring guest satisfaction in high-volume settings.
- Prepared and served food and beverages, adhering to health and safety regulations.
- Maintained cleanliness and organization of dining areas, enhancing guest experiences.
- Assisted with inventory management, tracking supplies to minimize waste and shortages.
- Trained new team members on operational procedures and customer service standards.
- Handled cash transactions accurately, ensuring proper handling of payments and receipts.
Online Personal Shopper
Walmart
08.2022 - 04.2023
- Curated personalized shopping experiences based on client preferences and trends.
- Researched and recommended products, enhancing customer satisfaction and loyalty.
- Managed online inventory systems, ensuring accurate stock levels and timely updates.
- Assisted clients with order placements, resolving inquiries efficiently to improve service quality.
- Trained new team members on software platforms and best practices for customer engagement.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Member
Taco Bell
04.2021 - 08.2022
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization in the work area.
- Operated kitchen equipment safely while preparing food items according to quality standards.
- Assisted in training new crew members on procedures and best practices for efficiency.
- Executed cash handling procedures accurately during peak service hours to minimize errors.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
GED -
North Miami High School
Denver, IN05-2022
Technical Certification - Multimedia Arts
Heartland Career Center
Wabash, IN05-2022
Skills
- Cleanliness standards
- Food preparation
- Food safety practices
- Customer service
- Problem-solving
- Attention to detail
- Photo editing
- Video editing
- Digital photography
- Creative artistic vision
- Advanced camera skills
- Creative visionary
Accomplishments
Presented at the 2022 Honeywell Arts Premiere Night.
Certification
ServSafe Certification 2025
Marker Binding Certification 2025
CPR Certification 2023
Adobe Photoshop 2022 Certification
Adobe Premiere Pro 2022 Certification
Languages
English
Native or Bilingual
Timeline
Rental Technician
POWDR
11.2025 - Current
3rd Cook
Xanterra Parks & Resorts
06.2025 - 09.2025
Food and Beverage Attendant
Xanterra Parks & Resorts
03.2024 - 05.2025
Online Personal Shopper
Walmart
08.2022 - 04.2023
Crew Member
Taco Bell
04.2021 - 08.2022
GED -
North Miami High School
Technical Certification - Multimedia Arts
Heartland Career Center