Lonnie Watkins
Ackley,IA
Summary
Detail-oriented, hard-working professional with a positive attitude. Takes responsibility for own actions and team outcomes.
Delivers high-quality work, excels at multitasking, and fosters a positive work environment. Valuable asset in any professional setting.
Overview
19
19
years of professional experience
Work History
Facility Manager
Valvoline Express Care
11.2018 - Current
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 13 in day-to-day activities.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Maintained facility grounds, equipment and safety compliance.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Ordered, maintained and distributed supplies and inventory.
- Reviewed and oversaw construction and renovation projects.
- Prepared reports and schedules with accuracy.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
Asset Recovery Specialist
Watkins Asset Recovery
08.2005 - 09.2017
- Maintained accurate files and reports to document collections activity.
- Corresponded with members via letters and emails.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and documented investigative findings.
- Collected information pertaining to recovery proceedings and performed investigations to resolve cases.
- Organized and executed undercover surveillance operations.
- Compiled exceptional notes on movements of individuals and collected documentation.
- Conducted surveillance for up to 16 hours at time.
- Collected clear requirements from clients and updated each regularly on case progression and to obtain additional objectives.
- Worked hours to pursue case leads and collect evidence, tenaciously completing case objectives with 93% success rate.
- Operated in full compliance with Tennessee laws covering interactions with individuals, records searches and allowable surveillance techniques.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Conducted comprehensive interviews with subjects, employers, associates, references and other individuals.
- Traveled to near and far places required for collecting specific information.
- Conducted mobile and stationary surveillance on subjects of recovery investigations.
Education
Private Investigation
Stratford Career Institute
Saint Albans, VTBachelor Of Applied Science - Criminal Justice
Ashworth College
Norcross, GA03.2024
Car Wash Repair And Programming
Ryko Car Wash College
Grimes, IA2022
Excel And VPS
Udemy
Online2021
High School Diploma -
Amphitheater High School
Tucson, AZ05.1997
Skills
- Personnel Oversight
- Employee Hiring
- Corrective Actions
- Key Performance Indicators (KPIs)
- Assignment Coordination
- Facility Operations
- Supervision Abilities
- Facility Safety Management
- Grounds Management
- Equipment Maintenance and Installation
- Process and Procedure Refinement
- Customer Inquiries
- Customer Care
- Strategic Planning
Timeline
Facility Manager
Valvoline Express Care
11.2018 - Current
Asset Recovery Specialist
Watkins Asset Recovery
08.2005 - 09.2017
Private Investigation
Stratford Career Institute
Bachelor Of Applied Science - Criminal Justice
Ashworth College
Car Wash Repair And Programming
Ryko Car Wash College
Excel And VPS
Udemy
High School Diploma -
Amphitheater High School
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