Lonnie D. Jones
Greenville,MS
Summary
Experienced Warehouse Manager with a focus on achieving goals and implementing effective strategies to enhance productivity, personnel, retention, and process optimization. Demonstrating exceptional problem- solving in addressing complex operational challenges. A track record of successfully leading teams of up to 50 members. Proficient in vendor relations, purchased orders, and tactical fulfillment and supply chain management.
Overview
21
21
years of professional experience
Work History
Warehouse Supervisor
Lowes Home Improvment
04.2011 - 05.2023
- Conducted counts and audits of inventories to identify and resolve discrepancies in records with 95% accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Documented 100% safety action plans, quality initiatives and team performance into computer system.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
Area Sales Manager
Aarons Sales & Lease Furniture
09.2005 - 03.2011
- Exceeded 80% targets by building, directing, and motivating high-performing sales team.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Store Manager
Family Dollar
08.2002 - 08.2005
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Bachelor of Science - Human Resources Development
Mississippi Valley State University
Itta Bena, MS12.2008
Associate of Arts - Business
Mississippi Delta Community College
Moorhead, MS05.2002
High School Diploma -
O'bannon High School
Greenville, MS05.2000
Skills
- Warehouse Logistics
- Shipping and Receiving Operations
- Inventory Replenishment
- Stock Audits
- OSHA Compliance
- Coaching and Mentoring
- Cost Control
- Staff Management
- Strategic Planning
- Shrinkage Control
- Vendor Collaboration
Timeline
Warehouse Supervisor
Lowes Home Improvment
04.2011 - 05.2023
Area Sales Manager
Aarons Sales & Lease Furniture
09.2005 - 03.2011
Store Manager
Family Dollar
08.2002 - 08.2005
Bachelor of Science - Human Resources Development
Mississippi Valley State University
Associate of Arts - Business
Mississippi Delta Community College
High School Diploma -
O'bannon High School