Dean Henson
Phoenix,AZ
Summary
I am a seasoned legal professional with twelve years of experience, currently seeking a new role in the Phoenix area. My expertise encompasses billing coordination, legal administration, document management, and client/customer service, demonstrating a robust work ethic and exceptional problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Legal Administrative Assistant
Tucker Ellis, LLP
05.2022 - 03.2025
- Monitor, review and download documents pertaining to depositions and hearings. Profile and distribute documents to Toxic Torts team.
- Update team calendar and team spreadsheets for tracking, deadlines for trials, and scheduling assignments.
- Update clients via Legal Tracker or client's portal as needed.
- E-file motions and notices with the courts to ensure timely submissions and meet client deadlines.
- Generated pleadings and other legal documents for review by attorneys and paralegals.
- Processed expense reimbursements for attorneys in addition to check requests for filling fees, outside counsel appearances, and expert witnesses.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Assisted with intake of new clients and materials by setting up files and documenting important information.
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
- Contributed to effective team collaboration through excellent communication skills and adaptability in diverse working environments.
- Assisted in trial preparation, compiling critical documents and evidence for successful legal proceedings.
Billing Coordinator
Polsinelli, PC
06.2019 - 05.2022
- Prepare and distribute prebills for a portfolio of 40 attorneys according to firm standards.
- Execute revisions after attorney reviews in a prompt, accurate manner.
- Prepare and distribute invoices per firm and client instruction.
- Prepare comprehensive client reports, providing detailed financial insights and analysis.
- Monitor electronic invoice submissions via E-billing hub for rejections, adjustments and requests for back up for cost and resubmit invoices for payment.
- Prepare and finalize invoices for fixed fee matters.
- Prepare check requests via Chrome River for vendor payments, return or application of Trust funds.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Review reports for unapplied cash for accurate application of funds.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues, forward to assigned Collector.
- Attend monthly meetings with Attorney and Collectors reviewing accounts receivable aging reports to resolve outstanding balances, resulting in higher percentage of on-time payments.
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
- Developed customized billing reports for internal shareholders, supporting informed decision-making processes.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Worked with multiple departments to check proper billing information.
Legal Administrative Assistant
Polsinelli, PC
11.2012 - 06.2019
- Update team Outlook calendar with Notices of Depositions and Hearings for Attorney attendance.
- Monitor, review and download documents for same, distribute documents to Toxic Torts team.
- Prepare requests for local counsel attendance for some out-of-state depositions.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
- Contributed to effective team collaboration through excellent communication skills and adaptability in diverse working environments.
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Filed documents with courts on behalf of attorney.
Education
Associate of Arts - General Studies
Carl Sandburg College
Galesburg, ILSkills
- Elite
- 3E
- Chrome River
- Carpe Diem
- Legal Key
- Intapp
- IManage Filesite
- Microsoft Outlook and Office
- Invoice & Billing Statement Processing
- E-invoicing
- QuickBase Calendar management
- Electronic Court filings
- Document preparation
- Organizational efficiency
- Client/Customer Service
- Task prioritization
- Administrative support
- Research and Problem Solving
Timeline
Legal Administrative Assistant
Tucker Ellis, LLP
05.2022 - 03.2025
Billing Coordinator
Polsinelli, PC
06.2019 - 05.2022
Legal Administrative Assistant
Polsinelli, PC
11.2012 - 06.2019
Associate of Arts - General Studies
Carl Sandburg College
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