LonTisha Brown

Retail Customer Service Representative skilled in answering questions and resolving concerns quickly. Simultaneously processes payments and returns, organizes merchandise, and satisfies customers. Collaborative team player with service-focused mindset. HIGHLIGHT -4 years customer service experience -Proficient with Microsoft Office including Word, Excel and Powerpoint - Strong written and oral communication -Target oriented -Team oriented -Detail oriented -Polite in nature -Multi-tasking skills -Capable of adjusting to consistent changes -Attentive to customer needs and exceeds expectations -Standard office equipment: multi-line phone, fax, scanner, copier, printer -Credit card processing -Payments and returns -Merchandise exchanges -Accurate money handling Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.