Lonyae Johnson
Murrieta,California
Summary
Medical professional with solid background in healthcare administration, patient interaction and in home healthcare provision. Proven ability to efficiently manage patient records, schedule appointments, and handle insurance claims with acknowledgement in exceptional patient care services. Known for collaborative teamwork and adaptability to meet evolving patient needs. Skills include managing electronic health records and patient communication.
Overview
5
5
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
07.2021 - 05.2023
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Followed nutritional plans to prepare optimal meals.
- Administered prescribed drugs to high-volume patient caseload.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Caregiver
E.R Ever Ready Care
09.2022 - 01.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Medical Administrative Assistant
Family Medical Home
04.2018 - 09.2020
- Handled sensitive patient information with discretion, abiding by strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction, occasionally in fast paced environment.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, directed messages and resolved patient inquiries within the designated time.
- Verified insurance coverage to prepare for upcoming patient appointments.
Education
High School Diploma -
Creekside Highschool
Murrieta, CA06.2013
Skills
- Appointment Scheduling
- Referral Coordination
- Medical Records Management
- Data Entry Efficiency
- HIPAA Regulations
- Multitasking and Organization
- Positive Attitude
- Computer Skills
- Problem-Solving
- Patient Registration
- Understanding of medical ethics
Accomplishments
- Documented and resolved insurance verification issue which led to patient referral approval per specific specialists.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Caregiver
E.R Ever Ready Care
09.2022 - 01.2023
IHSS Care Provider
IHSS In Home Support Services
07.2021 - 05.2023
Medical Administrative Assistant
Family Medical Home
04.2018 - 09.2020
High School Diploma -
Creekside Highschool
Similar Profiles
Li ZhangLi Zhang
IHSS Care Provider at IHSS (In Home Support Services) LA County ServicesIHSS Care Provider at IHSS (In Home Support Services) LA County Services
Kristina MuradyanKristina Muradyan
IHSS Care Provider at IHSS In Home Support ServicesIHSS Care Provider at IHSS In Home Support Services
Zarinabibi SamenovaZarinabibi Samenova
Home Health Care Attendant at IHSS In Home Support ServicesHome Health Care Attendant at IHSS In Home Support Services