Lonzell Callaway
Ferndale,MI
Summary
Dedicated professional with extensive experience in the Mortgage and Real Estate sectors, now pursuing a career transition into the Carpentry and Construction Building Industry. Highly motivated and committed to mastering construction and carpentry skills, demonstrating a strong capacity for learning and excelling in a new field. Proven track record as an effective team player with a comprehensive understanding of operational processes and team dynamics. A dynamic communicator with a consistent history of exceeding goals and organizational expectations, adept at managing multiple tasks, thriving under pressure, and delivering innovative solutions to challenges.
Overview
10
10
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Construction Field Technician II
Somat Engineering Inc
Romulus, MI
02.2023 - Current
- Perform QA soil, concrete, asphalt and masonry testing.
- Complete daily report of observation and accurately record test results.
- Monitor work procedures for compliance with project specifications.
- Professional communication with client representatives (supervisor, foremen, project managers, engineers, etc.) at project sites.
- Record and communicate to the project inspector and office of any deviations from the specifications.
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Perform other duties or functions as assigned or requested.
Precast Concrete Quality Technician
Green Infrastructure Partners (GIP)
Taylor, MI
10.2025 - 04.2026
- Performed pre-pour inspections of concrete mixes, forms, and rebar; conducting post-pour inspections of cured concrete products for defects and dimensional accuracy.
- Conducted quality inspections on incoming materials to ensure conformance to specifications.
- Assisted in documenting and reporting non-conformances to maintain product integrity.
- Implemented standardized testing procedures for various materials, enhancing reliability of results.
- Collaborated with production teams to address quality issues and improve processes.
- Performed various concrete tests, such as slump tests, compressive strength tests, and material testing to ensure adherence to specifications.
Maintenance Manager
Chick-Fil-A
Northville, MI
10.2022 - 01.2023
- Responsible for the maintenance program for the entire restaurant
- Implemented preventive maintenance programs, reducing downtime and extending equipment lifespan.
- Oversaw maintenance schedules to ensure operational efficiency across facility.
- Monitor priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Routine inspections of exterior property, and building interior/exterior.
- Organize on site and off site storage areas.
Chief Engineer
Springhill Suites By Marriott
Wixom, MI
06.2022 - 12.2022
- Work quickly on emergency requests in order to minimize disruptions to operations.
- Performed scheduled maintenance on electrical, plumbing and HVAC systems.
- Maintain physical appearance and operational efficiency of hotel including physical. mechanical, electrical, plumbing etc.
- Verify building areas were working optimally and kept clean.
- Remove trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Use standard housekeeping equipment, tools and supplies to accomplish basic cleaning.
Centralized Disclosure Specialist
Huntington National Bank
Troy, MI
06.2021 - 07.2022
- Issued initial and subsequent re-disclosures for mortgage loans to ensure accuracy and compliance with regulatory timelines
- Prepared initial Closing Disclosure and act as liaison with Mortgage Sales and Processing teams to validate fees associated with multiple loan types across many states
- Reviewed and interpret information received to effectively determine which mortgage loan disclosures are required including Loan Estimates, re-disclosures, and initial Closing Disclosures.
- Reviewed requested change circumstances (COC) accuracy and re-disclosure requirements
- Validated disclosures for accuracy and data integrity within proper time frame.
- Analyzed reports to confirm all disclosures and CD's are processed in timely manner
Mortgage Compliance Analyst
TCF National Bank
Troy, MI
03.2020 - 07.2022
- Managed pipeline for loans and requiring Initial/Re-Disclosures to ensure loans are handled within regulatory timelines.
- Reviewed loans to verify data accuracy based on guidelines for specific loan types.
- Completed Initial Disclosure packages ensuring that all pertinent documents are included.
- Reviewed loan for incompleteness to disclose NOI to borrower
- Mailed or E-Disclosed of all packages to borrowers.
- Reviewed all loans triggered as Change of Circumstance to ensure timely and accurate re-disclosure
- Developed thorough understanding of company LOS system
Real Estate Mortgage Loan Processor
Credit Union One
Ferndale, MI
11.2019 - 02.2020
- Requested remaining required documents from borrowers for verification of employment
- Reviewed and analyzed first mortgage applications (form URLA/1003) and documents received at time of application
- Requested Mortgagee Clause updates and ordered third-party documents such as appraisal, title, and flood determination
- Stacked, audited, and scanned closed loan packages into Mortgage Builder
Correspondent Loan Reviewer
Towne Mortgage Company
Troy, MI
08.2019 - 10.2019
- Review Closed Loans
- Review loan package to verify it meets product and compliance guidelines and that all supporting documents are included
- Verify all information is entered and accurate in Encompass
- Condition for all missing documentation
- Responsible to maintain acceptable quality, production, turn times and client service standards
Scheduling Coordinator
PowerHome Solar
Troy, MI
05.2019 - 08.2019
- Set up Solar panel installation appointments with customers.
- Ordered and followed up on all 811 tickets for any jobs that require digging
- Prearranged equipment for installations to keep tasks and workers on schedule
- Answered incoming calls from customers, installers, and project managers
- Created work orders and contact contractors as needed
- Scheduled deliveries of equipment and building material by specified time to begin installations on time
Verbal Verifications of Employment Specialist
United Shore
Pontiac, MI
01.2018 - 11.2018
- Researching online records for employer information
- Interaction with other teams and team members to keep them informed of status of loan (including Account Executives, Underwriting and Closers)
- Address and correct any issues with obtaining verification needed.
- Creating/maintaining relationships with mortgage brokers for on-time loan closings and reliable status responses.
- Obtaining verification of employment needed to close loans by contacting external companies or individuals.
Final Docs Processor
United Shore
Pontiac, MI
07.2017 - 01.2018
- Process Final Title Polices and Original Recorded Mortgages for accuracy prior to shipping these documents out to investors
- Set conditions on Title Policy and Mortgage when errors are found during initial audit
- Ship Title Policy and Mortgage to investors once it has been processed and uploaded into system
- Reply to emails with sense of urgency
Post Closing Auditor
Aerotek - Amrock
Detroit, MI
06.2016 - 06.2017
- Received Executed Closing Packages after closing
- Verified closing package loan number, borrower signature, initials, and closing funds
- Stacked documents in lender specific order, checking mortgage for recording ability based on county guidelines
- Pre-Audited and recorded passed mortgages/record-able documents
Document Specialist
Aerotek - Amrock
Detroit, MI
04.2016 - 06.2017
- Received Executed Closing Package from Pre-Auditor
- Scanned closing package into system for auditing
- Separated original mortgage from original package for country recording.
- Shipped original package back to lender once loan disbursed.
- Responded to emails with sense of urgency.
Education
Bachelor of Arts - Project Management
Ferris State University
Big Rapids, MI 08.2025 - Current
Skills
- FAA Construction Specifications
- MDOT Construction Knowledge
- Hotel Maintenance Procedures
- Workplace Safety
- Quality Assurance Specifications
- Effective Communication Skills
- Data Collection
- Detail Oriented
- Janitorial Services
- Microsoft Office Skills
- Critical Thinking
- Problem Solving
Certification
- Michigan Concrete Technician Level 1 - Michigan Concrete Association
- Concrete Field Testing Technician Grade 1 - ACI Certification
- MDOT Density Technology - Ferris State University Highway Training Program
- Troxler Nuclear Density Gauge Certification
- Troxler Hazmat Certification
- Michigan Certified Aggregate Technician Level 1 with Endorsements
- Michigan Certified Hot Mix Asphalt Laboratory Technician Level 1
- Michigan Certified Hot Mix Asphalt Local Agency Sampling
- Michigan Certified Aggregate Technician Sampling
- 30-Hour OSHA Outreach Training Course for Construction Industry - Completed
- Certificate of Completion Carpentry and Construction Building -Completed with Detroit Training Institute of Technology
- 60 Hour Pre-License for Michigan Residential Builder License - In Progress
Timeline
Precast Concrete Quality Technician
Green Infrastructure Partners (GIP)
10.2025 - 04.2026
Bachelor of Arts - Project Management
Ferris State University
08.2025 - Current
Construction Field Technician II
Somat Engineering Inc
02.2023 - Current
Maintenance Manager
Chick-Fil-A
10.2022 - 01.2023
Chief Engineer
Springhill Suites By Marriott
06.2022 - 12.2022
Centralized Disclosure Specialist
Huntington National Bank
06.2021 - 07.2022
Mortgage Compliance Analyst
TCF National Bank
03.2020 - 07.2022
Real Estate Mortgage Loan Processor
Credit Union One
11.2019 - 02.2020
Correspondent Loan Reviewer
Towne Mortgage Company
08.2019 - 10.2019
Scheduling Coordinator
PowerHome Solar
05.2019 - 08.2019
Verbal Verifications of Employment Specialist
United Shore
01.2018 - 11.2018
Final Docs Processor
United Shore
07.2017 - 01.2018
Post Closing Auditor
Aerotek - Amrock
06.2016 - 06.2017
Document Specialist
Aerotek - Amrock
04.2016 - 06.2017