Fabiola Lopez Sanchez
Green Bay,WI
Summary
Future dental assistant looking for an opportunity to expand education through hands-on experience while continuing education this coming fall. A perfect candidate prepared to use a strong work ethic and top patient care to enrich lives and enhance a fast-paced dental environment. Dedicated, hard working, well trained, and driven to take on new challenges. Eager to work around a new environment and put knowledge and skills to use. Fluent in Spanish with outstanding interpersonal and organizational skills, I thrive in fast-paced environments, ensuring efficiency and high-quality customer service.
Overview
4
4
years of professional experience
Work History
Secretary and Interpreter
MSV Services LLC
02.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Cashier / Crew Trainer
MACS
03.2021 - 02.2025
- Welcomed guests and helped determine their needs.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased guest satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built relationships with guests to encourage repeat business.
- Resolved customer complaints professionally, leading to improved guest relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and guests.
- Trained and mentored new personnel to fulfill various roles over the years.
Education
High School Diploma -
West High School
Green Bay, WI06-2024
Real Estate Certification
First Class Real Estate School LLC
Green Bay, WI02-2024
Skills
- Spanish fluent
- Effective interpersonal skills
- Customer service
- Team motivation
- Verbal and written communication
- Organization
Languages
Spanish
Timeline
Secretary and Interpreter
MSV Services LLC
02.2024 - Current
Cashier / Crew Trainer
MACS
03.2021 - 02.2025
High School Diploma -
West High School
Real Estate Certification
First Class Real Estate School LLC
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