Lora Bazan
Moulton,TX
Overview
18
18
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Banyan Treatment Centers
01.2022 - Current
- Client relations specialist-Manage the client intake process, ensuring accurate and timely completion of all necessary paperwork
- Regularly review and update client records to reflect changes in circumstances or service requirements
- Train new staff members on the client intake process, ensure adherence to established protocols and standards
- Monitor caseloads to ensure equitable distribution among team members while maintaining quality standards
- Insurance financing specialist-using Salesforce and Verifying treatment to gather insurance information as well as calling client’s specific insurance provider to check active status and level of benefits
- Input insurance numbers for their standard fee agreement, collected payment for deductibles.
Assistant Manager
Hibbett Sporting Goods, Inc.
05.2015 - Current
- Rookie (May 2015-September 2015): Excellent customer service, Organization and tidiness of all merchandise, Unloading of store freight along with verification of all merchandise received
- Assistant Coach (September 2015-Present): Balancing of cash register, Problem solving skills for unsatisfied customers, Leadership skills for situations between fellow employees answered phone calls, Bilingual in Spanish and English.
Cashier/Customer Service
Buc-ees
05.2011 - 01.2012
- Balance cash register routinely along with the store safe, Greeted Customers, Accepted incoming merchandise, Daily housekeeping, Operated Com data machine, Answered incoming phone calls.
Caregiver
Christian Kids Daycare
04.2009 - 09.2011
- Daily caregiver to fifteen two year old toddlers.
Cashier/Sales Associate
Wal-Mart Supercenter
05.2006 - 01.2008
- Operated cash register, Overnight stocking of store merchandise.
Education
High school or equivalent -
Gonzales learning center
Gonzales, TXSkills
- Basic computer skills and knowledge of Microsoft Word as well as Microsoft Excel
- Toddler Care
- Assistant Manager Experience (5 years)
- Childcare
- Cash handling
- Typing (10 years)
- Caregiving
- English
- Teaching
- Infant Care
- Spanish (10 years)
- Store Management Experience
- Merchandising
- Meal Preparation
- Insurance Verification (3 years)
- Babysitting
- Salesforce
Certification
CPR Certification
Additional Information
I consider myself driven and task-oriented, a fast learner, with an emphasis on customer service.
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Intake Coordinator
Banyan Treatment Centers
01.2022 - Current
Assistant Manager
Hibbett Sporting Goods, Inc.
05.2015 - Current
Cashier/Customer Service
Buc-ees
05.2011 - 01.2012
Caregiver
Christian Kids Daycare
04.2009 - 09.2011
Cashier/Sales Associate
Wal-Mart Supercenter
05.2006 - 01.2008
High school or equivalent -
Gonzales learning center
CPR Certification