Lora Bazan
Moulton,TX
Overview
18
18
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Banyan Treatment Centers
Waelder, TX
01.2022 - Current
- Client relations specialist-Manage the client intake process, ensuring accurate and timely completion of all necessary paperwork
- Regularly review and update client records to reflect changes in circumstances or service requirements
- Train new staff members on the client intake process, ensure adherence to established protocols and standards
- Monitor caseloads to ensure equitable distribution among team members while maintaining quality standards
- Insurance financing specialist-using Salesforce and Verifying treatment to gather insurance information as well as calling client’s specific insurance provider to check active status and level of benefits
- Input insurance numbers for their standard fee agreement, collected payment for deductibles.
Assistant Manager
Hibbett Sporting Goods, Inc.
Gonzales, TX
05.2015 - Current
- Rookie (May 2015-September 2015): Excellent customer service, Organization and tidiness of all merchandise, Unloading of store freight along with verification of all merchandise received
- Assistant Coach (September 2015-Present): Balancing of cash register, Problem solving skills for unsatisfied customers, Leadership skills for situations between fellow employees answered phone calls, Bilingual in Spanish and English.
Cashier/Customer Service
Buc-ees
Gonzales, TX
05.2011 - 01.2012
- Balance cash register routinely along with the store safe, Greeted Customers, Accepted incoming merchandise, Daily housekeeping, Operated Com data machine, Answered incoming phone calls.
Caregiver
Christian Kids Daycare
Gonzales, TX
04.2009 - 09.2011
- Daily caregiver to fifteen two year old toddlers.
Cashier/Sales Associate
Wal-Mart Supercenter
Seguin, TX
05.2006 - 01.2008
- Operated cash register, Overnight stocking of store merchandise.
Education
High school or equivalent -
Gonzales learning center
Gonzales, TXSkills
- Basic computer skills and knowledge of Microsoft Word as well as Microsoft Excel
- Toddler Care
- Assistant Manager Experience (5 years)
- Childcare
- Cash handling
- Typing (10 years)
- Caregiving
- English
- Teaching
- Infant Care
- Spanish (10 years)
- Store Management Experience
- Merchandising
- Meal Preparation
- Insurance Verification (3 years)
- Babysitting
- Salesforce
Certification
CPR Certification
Additional Information
I consider myself driven and task-oriented, a fast learner, with an emphasis on customer service.
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Intake Coordinator
Banyan Treatment Centers
01.2022 - Current
Assistant Manager
Hibbett Sporting Goods, Inc.
05.2015 - Current
Cashier/Customer Service
Buc-ees
05.2011 - 01.2012
Caregiver
Christian Kids Daycare
04.2009 - 09.2011
Cashier/Sales Associate
Wal-Mart Supercenter
05.2006 - 01.2008
High school or equivalent -
Gonzales learning center
CPR Certification