Lora A. Bryant
Colorado Springs,CO
Summary
Friendly and professional administrator and customer service expert with strong background working to accomplish well organized events and customer needs. Skilled at communication, organization and financial record-keeping.
Overview
31
31
years of professional experience
Work History
Archive Scan Technician
The Christian And Missionary Alliance
Colorado Springs, CO
09.2019 - Current
- Properly handles fragile archival materials
- Preps documents: cut binding, remove staples and paper clips
- Digitizes documents of various forms and qualities
- Operates equipment to produce quality images
- Checks and cleans imaging equipment after every use to verify proper functioning
- Edits scanned documents to ensure quality with provided software
- Responsible for logging digitized documents
- Contacts tech support when needed
- Works independently and manages time effectively
- Provides monthly updates to managing archivist
Bookkeeper
The Cobalt Club
Colorado Springs, CO
12.2007 - Current
- Strengthen financial operations by conducting bank reconciliations and financial reporting
- Use Quickbooks to perform accurate financial analysis and audits to mitigate financial risks
- Verify postings to ledgers to ensure proper entry and account balance
- Track business revenue and costs with Quickbooks, diligently reconciling accounts to maintain high accuracy
- Reconcile accounts, update financial records with accuracy
- Track expenses and income for business while organizing and maintaining bank statements for checking accounts
Switchboard and Front Desk Receptionist
The Christian And Missionary Alliance
Colorado Springs, CO
05.2019 - 03.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
Customer Service Associate
Creative Gold Inc
Colorado Springs, CO
05.2016 - 02.2020
- Performed exceptional customer service at all times, including addressing customer inquiries, phone and in person, ensuring resolution
Event Manager
The Christian And Missionary Alliance
Colorado Springs, CO
02.1999 - 11.2005
- Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution
- Coordinated catering services and planned menus to compliment event theme or guest speaker
- Delivered prompt payment for event services, including vendors, venues, staff, and transportation providers
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and promotions
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions
- Ensured smooth execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
Education
Bachelor of Arts - Sociology
Covenant College
Lookout Mountain, GASkills
- Organization and Administration
- Interpersonal communication
- Customer service
- Multitasking and Prioritization
- Professional telephone demeanor
- Proactive and Self-Motivated
- Attention to Detail
- Financial Recordkeeping
Volunteer Work
Volunteer Work
Cheyenne Mountain Presbyterian Church
- Bookkeeper, 2006-2013
- Proclaim Preparer (weekly slide presentation), January 2017-July 2020
- Sunday School Teacher, September 2016-March 2020
Timeline
Archive Scan Technician
The Christian And Missionary Alliance
09.2019 - Current
Switchboard and Front Desk Receptionist
The Christian And Missionary Alliance
05.2019 - 03.2022
Customer Service Associate
Creative Gold Inc
05.2016 - 02.2020
Bookkeeper
The Cobalt Club
12.2007 - Current
Event Manager
The Christian And Missionary Alliance
02.1999 - 11.2005
Bachelor of Arts - Sociology
Covenant College
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