Ricky Griffith
Silver Spring,MD
Summary
Meticulous and task-driven Executive Assistant with over a decade of experience and experience in high-level and client-focused operations. Proven ability to streamline workflows, manage cross-functional teams, and support C-Suite Executives in fast-paced environments. Adept at recognizing patterns and trends, improving organizational efficiency, and aligning operational strategies to drive business success.
Overview
29
29
years of professional experience
Work History
Administrator Coordinator
CHIMES INTERNATIONAL
11.2025 - Current
- Strategic coordination of all office operations for a smooth and functional environment.
- Plan and manage daily operational schedules.
- Supported Management in goal setting activities which led to increased overall performance.
- Coordinate the daily operations and assignment of tasks to maintenance teams.
- Create advanced Microsoft Office analytical reports and presentations to highlight performance, productivity and potential issues.
- Track key performance indicators for strategic and operational improvement.
- Implemented and managed an efficient document filing system that improved retrieval times significantly.
Ramp Agent
SOUTHWEST AIRLINES
07.2025 - 11.2025
- Prepared aircraft for departure, including fueling and other maintenance requirements.
- Collaborated with ground operations team to meet strict flight turn departure timelines and maintain operational safety.
- Communicated with flight crews and other ground staff to ensure timely and efficient operations.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Executive Assistant to Vice President
ADVENTIST HEALTHCARE
02.2024 - 04.2025
- Managed complex schedules for four Vice Presidents – coordinate meetings and executive briefings, and enhanced productivity.
- Lead internal programs and cross-departmental projects – managed the logistics lifecycle from planning to completion.
- Developed and implemented vendor specific strategies – risk mitigation, compliance and regulatory adherence, relationship building.
- Oversaw data collection and risk modeling – to anticipate and mitigate potential issues and operational risks.
- Supported planning and execution of corporate events – ensure alignment with best practices.
- Acted as liaison between Vice Presidencies, C-Suite Executives, and external agencies – prepared meeting summaries and reports.
Snr. Staff Administrator
CHILDREN’S NATIONAL HOSPITAL
09.2019 - 02.2024
- Oversaw daily operations of the division in compliance with hospital and HIPAA guidelines.
- Provided high-level support to the Division Chief and senior medical executives to enhance productivity and focus, reduce executive stress and increase operational flexibility.
- Managed complex schedules, calendars, travel, and confidential documentation – including financial, personnel, and operational reports.
- Directed monthly reporting on patient volumes and revenue trends; supported data-driven decision-making.
- Co-led initiative to create a centralized administrative team for data management.
- Developed and led two monthly Continuing Medical Education (CME) webinars for Physicians and other medical professionals that increased viewership by 60%.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for the department..
- Optimized supply chain logistics using efficient demand forecasting for supplies and other purchases, and avoiding excess inventory.
Fellowship Program Coordinator
CHILDREN’S NATIONAL HOSPITAL
09.2022 - 02.2024
- Managed end-to-end fellowship applications and the recruitment process.
- Facilitated onboarding/offboarding of program fellows - organized orientation and learning programs.
- Supported fellows with administrative needs - budgets, travel, and learning activities.
Business Development
AMERICAN HOME SPECIALIST
09.2017 - 08.2019
- Delivered strategic insights using market and operations data to drive sales growth.
- Developed creative strategies to adapt to shifts in the roofing and construction industry.
- Partnered with installation teams to ensure quality assurance and adherence to project specs.
- Supported new business development efforts by contributing subject matter expertise during client pitches or proposal writing processes.
- Played a pivotal role in driving revenue growth through effective operational management and business development efforts.
Business Consultant
THE KINGLY GROUP
01.2015 - 09.2015
- Created financial models and a day-to-day operations playbook for business scalability.
- Conducted in-depth market analysis to inform strategic planning.
Industry Consultant
OIL-BASED ENERGY
04.2013 - 07.2014
- Developed business models to guide expansion into the downstream petroleum sector.
- Conducted competitive and market analysis to support corporate strategy.
Business Development
US AIRWAYS EXPRESS
02.2012 - 11.2012
- Created tools to improve operational efficiency – including a bagging tracking database.
- Supported recruitment during the American Airlines merger.
- Managed daily analytical reports and compliance documentation.
Assistant Manager
BILLINGSLEY RD. ORGANIC MARKET
09.2011 - 07.2012
- Increased revenue through improved daily operations.
- Optimized inventory processes.
- Developed merchandizing strategies to improve sales performance – reduced inventory losses by 40%.
Special Assistant to Director
THE WORLD BANK INSTITUTE
01.2003 - 01.2007
- Supported strategic planning and coordination across the divisions.
- Designed engaging financial presentations to drive insights and guide executive decision making.
- Regional Coordination Unit
Budget Administrator
THE WORLD BANK INSTITUTE
01.1997 - 01.2003
- Managed financial allocations, budget preparation and monthly reporting.
- Oversaw internal audits, trust fund compliance, and donor fund allocations.
- Partnered with senior leadership to align financial plans with program priorities.
- Finance and Private Sector Division
Education
Bachelor of Science - Business Administration
University of Maryland Global Campus
Adelphi, MDSkills
- Organization Administration
- Calendar Management
- Team Leadership & Collaboration
- Project & Program Management
- Operational & Data Analysis
- Workflow Optimization
- Budget Management
Timeline
Administrator Coordinator
CHIMES INTERNATIONAL
11.2025 - Current
Ramp Agent
SOUTHWEST AIRLINES
07.2025 - 11.2025
Executive Assistant to Vice President
ADVENTIST HEALTHCARE
02.2024 - 04.2025
Fellowship Program Coordinator
CHILDREN’S NATIONAL HOSPITAL
09.2022 - 02.2024
Snr. Staff Administrator
CHILDREN’S NATIONAL HOSPITAL
09.2019 - 02.2024
Business Development
AMERICAN HOME SPECIALIST
09.2017 - 08.2019
Business Consultant
THE KINGLY GROUP
01.2015 - 09.2015
Industry Consultant
OIL-BASED ENERGY
04.2013 - 07.2014
Business Development
US AIRWAYS EXPRESS
02.2012 - 11.2012
Assistant Manager
BILLINGSLEY RD. ORGANIC MARKET
09.2011 - 07.2012
Special Assistant to Director
THE WORLD BANK INSTITUTE
01.2003 - 01.2007
Budget Administrator
THE WORLD BANK INSTITUTE
01.1997 - 01.2003
Bachelor of Science - Business Administration
University of Maryland Global Campus
Community Involvement
Volunteer Coordinator: Breadcoin & Flash Tables