Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Lora Campbell

Medical Assistant Student
Tampa,FL

Summary

Proficient in collecting vital signs, updating records and educating patients. Highly resourceful and hardworking with the desire to learn more about medical field and all forms of diseases and further healthcare ambitions across the local region. Organized medical assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.

Overview

4
4
years of professional experience

Work History

Fast Food Employee

SUBWAY®Restaurants
Tampa, FL
03.2019 - Current
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Operated vegetable cutter and kitchen gadgets to prepare meats, vegetables and condiments for service.


Medical Assistant Volunteer

Suncoast Community Health Centers
Brandon, FL
02.2018 - 03.2018
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Collected vital signs and updated records.
  • Identified and reported unsafe situations to Supervisor Coordinator to maintain adherence to safety protocols.
  • Educated patients about diseases, treatments and at-home care.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Monitored Flu, and strep throat test accuracy using quality controls.

Customer Service Associate

Stream International Inc.
Tampa, FL
10.2007 - 01.2008
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Offered basic technical support for clients on wide range of company products.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Clerical Support

Dawson's Resource Center/ Department Of Correction
Tampa, FL
07.2007 - 09.2007
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Executed record filing system to improve document organization and management.

Education

High School Diploma -

Chamberlain High School
Tampa, FL
05.2017

Medical Assistant - Medical Assisting Skills

Florida Career College
Tampa, FL
03.2018

No Degree - Allied Health Program

Hillsborough Community College
Tampa, FL

Skills

  • Food Packaging and Labeling
  • Food Distribution
  • Cash Drawer Operations
  • Ingredient and Food Preparation
  • Daily Food Preparation
  • Working with Teammates
  • Treatment Room Preparation
  • Teamwork and Collaboration
  • Employee Training and Supervision
  • Dependable and Cooperative
  • Kitchen Safety Standards
  • Food Assembly
  • Managing Orders and Deliveries
  • Training and Motivation
  • Proper Storage Procedures
  • Resolving Complaints
  • Doordash and Ubereats
  • Health and Safety Standards
  • Guest Satisfaction
  • Computer Proficient
  • Type 50 wpm
  • Medical Terminology and Clinical Skills
  • General Office Skills
  • Employee Training
  • Medical Devices
  • Multi-Line Telephone System Operation
  • Patient Relations
  • Exam Room Preparation
  • Cleaning and Organizing
  • Medical Assistance
  • Taking Vitals
  • Performing EKGs
  • Blood and Tissue Collection
  • Routine Laboratory Testing
  • Updating Medical Records
  • Operating EKG Equipment
  • HIPAA Compliance
  • Quality Control Procedures
  • Medical Appointment Scheduling
  • EMR Systems
  • Safety Procedures
  • Patient Admission
  • Chart Organization
  • Medical Histories and Vital Statistics
  • Electronic Charting
  • Intramuscular Injections

Timeline

Fast Food Employee

SUBWAY®Restaurants
03.2019 - Current

Medical Assistant Volunteer

Suncoast Community Health Centers
02.2018 - 03.2018

Customer Service Associate

Stream International Inc.
10.2007 - 01.2008

Clerical Support

Dawson's Resource Center/ Department Of Correction
07.2007 - 09.2007

High School Diploma -

Chamberlain High School

Medical Assistant - Medical Assisting Skills

Florida Career College

No Degree - Allied Health Program

Hillsborough Community College

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Lora CampbellMedical Assistant Student