Summary
Work History
Education
Skills
Timeline
Generic

Lora Jenkins

Grand Junction,TN

Summary

Results-driven professional with a strong background in data management and customer service, previously at Not Employed. Demonstrated expertise in data entry and conflict resolution, enhancing data quality and customer loyalty. Skilled in multitasking and organization, effectively addressing service requests while maintaining high standards of accuracy and professionalism.

Work History

Computer Operator

Not Employed
Bolivar, TN
2017 - 2025
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Maintained spreadsheets of data across multiple systems.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Processed requests for service from internal and external customers.

Customer Service Representative

Not Employed
Bolivar, TN
2013 - 2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Business Administration Certificate - Business Administration/Computer

Tennessee Technology
Whiteville, TN
03.2010

Patient Care Assistance - Health Care Administration

Branell College
Memphis, TN
05.2009

Basic

Middleton High School
Middleton, TN
05.1982

Skills

  • Data entry
  • Customer service
  • Data management
  • Computer operations management
  • Multitasking and organization
  • Help desk support

Timeline

Computer Operator

Not Employed
2017 - 2025

Customer Service Representative

Not Employed
2013 - 2017

Business Administration Certificate - Business Administration/Computer

Tennessee Technology

Patient Care Assistance - Health Care Administration

Branell College

Basic

Middleton High School

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