Lora Wales
Rineyville,KY
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team work through effective collaboration and support. Communication is important in every job, business and project.
Overview
3
3
years of professional experience
Work History
Cashier
Carol Buckler
Elizabethtown, KY
09.2022 - Current
- Performed other duties as assigned by management.
- Scanned items and checked pricing on cash register for accuracy.
- Followed company security procedures for handling large sums of money.
- Greeted customers promptly and responded to questions.
- Helped with purchases and signed customers up for rewards program.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Sandwich Artist
Abby Boone
Elizabethtown, Pennsylvania
03.2022 - 11.2022
- Sandwich Artist
- Customer Greeter
- Cashier
- Drive Through Service
- Bread maker
- Late Night Closer
- Key Holder
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Greeted customers and provided product knowledge.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Trimmed meats and cheeses for sandwiches as needed.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Education
Landscape Architecture
Univeristy of Kentucky
Lexington, Ky05-2027
High School Diploma -
North Hardin Highschool
Radcliff, KY05-2023
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Point-of-sale system
- Cash handling and management
- Issue resolution
- Basic math
- Complex Problem-solving
- Payment processing
- Sales techniques mastery
- Product knowledge
Timeline
Cashier
Carol Buckler
09.2022 - Current
Sandwich Artist
Abby Boone
03.2022 - 11.2022
Landscape Architecture
Univeristy of Kentucky
High School Diploma -
North Hardin Highschool