Lordia Lartey
Charlotte,NC
Summary
Reliable team member with strong customer service, cash handling, and communication skills. Known for quick learning, positive attitude, and dependable support in fast-paced service settings.
Overview
1
1
year of professional experience
Work History
Team Member
Panera Bread
Charlotte, NC
06.2025 - 08.2026
- Communicated effectively with team members to complete tasks and support efficient operations.
- Prepared menu items following food safety standards and kitchen procedures consistently.
- Acquired necessary skills efficiently to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated the register to process payments and collect cash payments for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
Chick-fil-A
Charlotte, NC
04.2025 - 12.2025
- Delivered friendly customer service while taking orders and resolving guest questions promptly.
- Operated POS systems accurately to process payments and support smooth front-counter service.
- Maintained clean dining and work areas to support sanitation and guest satisfaction.
- Restocked supplies and organized workstation to keep service areas ready throughout shift.
- Assisted drive-thru operations by coordinating orders and maintaining fast service flow.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Adapted quickly to changing priorities while learning store procedures and service expectations.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Science - Nursing
University of North Carolina At Charlotte
Charlotte, NC01-2030
High School Diploma -
Myers Park High School
Charlotte, NC06-2026
Skills
- Cash handling
- Customer service
- Cleaning
- Hospitality services
- Food safety
- Teamwork and collaboration
- Problem-solving
- Order accuracy
- Guest engagement
Timeline
Team Member
Panera Bread
06.2025 - 08.2026
Team Member
Chick-fil-A
04.2025 - 12.2025
Bachelor of Science - Nursing
University of North Carolina At Charlotte
High School Diploma -
Myers Park High School