LORDILYN HEAVEN REGISTERED NURSE
Albany,GA
Summary
I’m a reliable, service-focused health care professional with excellent patient-care and charting skills gained through twenty years of experience as a Certified Nurse Assistant, certified Medication Aide and A Phlebotomist. Compassionate and technically skilled in attending to patients in diverse healthcare settings; maintaining confidentiality of patient information. Meticulous patience working habit, precise record keeping, excellent troubleshooting, multitasking, prioritizing and strong analytical skills to solve problems. (FIRST AID and BLS certified. Covid 19 vaccinated, TB current and a Clean Background).
Overview
23
23
years of professional experience
Work History
Registered Nurse
Pruitt Healthcare
12.2023 - Current
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Phlebotomist
Piedmont Athens Regional Medical Center
09.2019 - 09.2020
- File patient’s currently taking medications, including other information such as allergies
- Setup patient for examination and assist physician during testing, examinations, and procedures
- Follow physician instructions to complete patient’s treatment
- Take record of interventions, and ensure prescription refills are made
- Perform administrative duties like taking and returning calls from families
- Participate in periods of emergency
- Responsible for stocking rooms with medical supplies
- Give and record medications and immunizations to patients and report any errors that may arise
- Document patients’ allergies and unpleasant reactions to medications
- Take patients’ specimens and carry out laboratory tests
- Assist in providing information and education to patients and their families.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
Certified Nursing Assistant
Pruitt Healthcare
02.2015 - 08.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Nursing Assistant
HEAVENLY SUNSHINE HOME CARE
10.2016 - 01.2018
- Provided nursing assistance to residents in their homes
- Assisted clients with activities of daily living, helping set up tables for meals, transferring using assistive devices, bathing, dressing, and grooming.
Certified Medication Aide
GHYLL GROVE RESIDENTIAL AND NURSING HOME
04.2003 - 07.2008
- Provided nursing assistance to residents in a 120-bed long-term-care facility
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Administered medications to patients and remained vigilant for negative side effects.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Maintained high standards of cleanliness and organization within the medication storage area, reducing potential risks associated with cross-contamination or mixups.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Contributed to efficient facility operations by preparing and organizing medications in advance for scheduled distribution times.
- Enhanced patient care by administering medications according to prescribed schedules and dosages.
- Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
- Performed regular safety checks on medication storage areas to maintain a secure and organized environment.
- Displayed excellent attention to detail when updating electronic medical records after each instance of administering medicine as per legal requirements.
- Streamlined medication administration processes, ensuring timely delivery of required treatments.
- Responded promptly to emergency situations involving patients'' health issues related to their medications, coordinating closely with nursing staff for optimal outcomes.
- Demonstrated strong knowledge of state regulations governing Certified Medication Aides, ensuring compliance with all relevant guidelines during daily tasks.
- Conducted regular audits of patient charts to verify proper documentation of administered medications, contributing to regulatory compliance efforts within the facility.
- Collaborated with healthcare team to develop personalized care plans, incorporating appropriate medication therapies.
- Strengthened interdisciplinary collaboration through active participation in team meetings discussing patients'' progress, concerns, or changes in their medical conditions requiring adjustments in treatment plans.
- Assisted in the management of medication inventory, ensuring the availability of necessary supplies and minimizing waste.
- Educated patients and families on proper medication usage, side effects, and potential drug interactions.
- Assisted medical professionals in administering injections and IV medications, thereby increasing overall efficiency within the healthcare facility.
Medical Interpreter
NEWHAM UNIVERSITY HOSPITAL
01.2002 - 07.2008
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Verified understood medical information for patients by simplifying any jargon.
- Provided cultural competency training for healthcare providers to foster improved communication and understanding with diverse patient populations.
Patient Care Technician
WHIPPS CROSS UNIVERSITY HOSPITAL
09.2001 - 02.2003
- Provide high quality patient care as per-diem P.C.T
- With neuro, med-surg, and cardio care settings
- Help minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
- Commending for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care
- Helping with meals and ADLs
- Glucose checks
- Providing patient care in ortho, I.C.U., Cardiac I.C.U, oncology, med-surg, and critical care settings
- Display strong clinical skills in assessing vital signs, performing lab draws, and providing pre and post operative care
- Adhered to safety guidelines
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status
- Complied with HIPAA standards in all patient documentation and interactions.
Education
Associate of Science - Nursing
Albany State University
Albany, GA07.2023
Associate of Science - Pre-Nursing
University of Georgia
Athens, GA12.2019
Associate of Applied Science - Phlebotomy
Athens Technical College
Athens, GA12.2019
GED -
Lanier Technical College
Commerce, GA10.2013
Certification - Certified Nursing Assistant
Helping Hands Nursing Aide Training
High Point, NC05.2010
Skills
- Patient Care & Safety
- Diagnostic Testing
- Medical Terminology
- Electronic Medical Records
- Vital Signs & Patient Monitoring
- Medication Administration
- Privacy / HIPAA Regulations
- Patient Advocacy and Support
- Medication and IV administration
- Patient Assessments
- Infection control measures
- Wound Care
- Compassion and Empathy
- Patient Discharge
- Lab result interpretation
- Insulin medication assistance
- Medical assessment
Languages
Twi
Full Professional
Timeline
Registered Nurse
Pruitt Healthcare
12.2023 - Current
Phlebotomist
Piedmont Athens Regional Medical Center
09.2019 - 09.2020
Certified Nursing Assistant
HEAVENLY SUNSHINE HOME CARE
10.2016 - 01.2018
Certified Nursing Assistant
Pruitt Healthcare
02.2015 - 08.2020
Certified Medication Aide
GHYLL GROVE RESIDENTIAL AND NURSING HOME
04.2003 - 07.2008
Medical Interpreter
NEWHAM UNIVERSITY HOSPITAL
01.2002 - 07.2008
Patient Care Technician
WHIPPS CROSS UNIVERSITY HOSPITAL
09.2001 - 02.2003
Associate of Science - Nursing
Albany State University
Associate of Science - Pre-Nursing
University of Georgia
Associate of Applied Science - Phlebotomy
Athens Technical College
GED -
Lanier Technical College
Certification - Certified Nursing Assistant
Helping Hands Nursing Aide Training