Lorelai Catalfio
Roseville
Summary
Results-driven Processing Supervisor known for high productivity and efficient task completion. Possess in-depth knowledge in process optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and effective team management.
Overview
3
3
years of professional experience
Work History
Processing Supervisor
Viviano Flower Shop
Saint Clair Shores
06.2026 - Current
- Supervised daily operations in a fast-paced flower shop environment.
- Managed inventory levels and ordered supplies for optimal stock availability.
- Collaborated with upper-level management to develop plans optimizing operational effectiveness.
- Analyzed production reports to improve workflow and pre-production processes.
- Trained staff on floral arrangement techniques and customer service skills.
- Organized team meetings to address challenges and enhance service quality.
- Assisted in resolving customer inquiries and complaints effectively and promptly.
- Responded promptly to customer inquiries regarding order status or product availability issues.
- Supervised daily flower processing operations for optimal freshness and quality.
- Coordinated staff schedules to optimize coverage during peak seasons.
- Trained new employees on proper handling and care of floral products to maintain quality standards.
- Processed customer orders for floral arrangements and products efficiently.
- Assisted in preparing and arranging floral displays for special events, enhancing visual appeal and customer satisfaction.
- Ensured accurate receipt of shipments for inventory management.
- Coordinated communication with customers and satellite stores to streamline order shipments.
- entering data into computers and cross references
- Entered paperwork into systems for efficient recordkeeping.
- Collaborated with team members to ensure timely order fulfillment and delivery.
- Maintained inventory levels of flowers and supplies, ensuring timely availability for customer orders.
- Oversaw inventory management, ensuring supplies met production needs.
- Monitored compliance with safety and sanitation standards in work areas.
- Monitored product quality to ensure freshness and presentation standards were met.
- Trained new staff on processing techniques and customer service best practices.
Assistant Processing Supervisor
Viviano Flower Shop
Saint Clair Shores
05.2025 - 06.2026
- Supervised daily flower processing operations for optimal freshness and quality.
- Processed customer orders for floral arrangements and products efficiently.
- Trained new employees on proper handling and care of floral products to maintain quality standards.
- Coordinated staff schedules to optimize coverage during peak seasons.
- Maintained inventory levels of flowers and supplies to ensure availability.
- Oversaw inventory management, ensuring supplies met production needs.
- Assisted in preparing and arranging floral displays for special events, enhancing visual appeal and customer satisfaction.
- Ensured proper documentation of truck shipments to maintain accurate inventory records.
- Monitored compliance with safety and sanitation standards in work areas.
- receive and mark paperwork relating to truck
Flower Processor
Viviano Flower Shop
Saint Clair Shores
07.2023 - 05.2025
- Processed customer orders for floral arrangements and products efficiently.
- Maintained inventory levels of flowers and supplies, ensuring timely availability for customer orders.
- Collaborated with team members to ensure timely order fulfillment and delivery.
- Assisted in preparing and arranging floral displays for special events, enhancing visual appeal and customer satisfaction.
- Monitored product quality to ensure freshness and presentation standards were met.
- Ensured accurate receipt of shipments for inventory management.
- Coordinated communication with customers and satellite stores to streamline order shipments.
- Trained new staff on processing techniques and customer service best practices.
Education
L'Anse Creuse DiAnne M. Pellerin Center
Clinton Township, MISkills
- Production scheduling
- Inventory management
- Order processing
- Quality control
- Process management
- Operational efficiency
- Workflow optimization
- Service improvement
- Customer relationship management
- Team collaboration
- Performance monitoring
- Time management
- Employee engagement
- Effective communication
- Flower arrangement
- Operational efficiency
- Process optimization
Timeline
Processing Supervisor
Viviano Flower Shop
06.2026 - Current
Assistant Processing Supervisor
Viviano Flower Shop
05.2025 - 06.2026
Flower Processor
Viviano Flower Shop
07.2023 - 05.2025
L'Anse Creuse DiAnne M. Pellerin Center