Lorelai Vega
Naples,FL
Summary
Dynamic and results-oriented professional with a proven track record at Miss Lexi’s Place, excelling in customer satisfaction and team leadership. Expert in conflict resolution and bilingual communication, I significantly enhanced store operations and sales through innovative strategies and attention to detail. Passionate about fostering team collaboration and leveraging diverse teaching methods to meet varied client needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Employee
Miss Lexi’s Place
Naples, FL
06.2021 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations..
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted in recruitment to build team of top performers.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Instructor
The Naples Players
Naples, FL
05.2023 - Current
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Created interactive activities to engage students and maximize learning.
- Met needs of different students by adapting teaching materials and methods.
- Assisted students in developing self-advocacy and support skills.
Education
Associate Of Arts -
Florida SouthWestern State College
Fort Myers, FL05.2024
High School Diploma -
Golden Gate High School
Naples, FL05.2024
Skills
- Strong Communication Skills
- Public Speaking
- Class Instruction
- Understanding of learning styles
- Bilingual
- Spanish translation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Cash Handling
- Conflict Resolution
- Staff Training
- Multitasking
- Reliability
- Organizational Skills
- Team Collaboration
Certification
Microsoft: PowerPoint, Word, Excel, Publisher
Languages
Spanish
Full Professional
Timeline
Instructor
The Naples Players
05.2023 - Current
Lead Employee
Miss Lexi’s Place
06.2021 - Current
Associate Of Arts -
Florida SouthWestern State College
High School Diploma -
Golden Gate High School