LORELAI WILLIAMS
Anchorage,AK
Summary
Guest Services Representative proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Services
Alaska Wildlife Conservation Center
05.2024 - 10.2024
- Managed guest admissions at a non-profit wildlife center in Alaska, where I was responsible for efficiently processing visitor tickets and providing exceptional customer service.
Cashier/ Line Cook
Pieology Pizzeria
03.2023 - 05.2024
- Providing quality customer service to patrons by cashier work, serving and dealing with customer concerns
Nanny
Self-employeed
06.2019 - 10.2023
- Childcare for developmentally disabled siblings, social outings, communication skills, play and encouraged growth
Barista
Kuppa Joy
05.2022 - 11.2022
- Creating high quality lattes, developing an engaging experience for all customers, raising tips by over 3% and increasing overall customer satisfaction
Volunteer Server
Northwest Church
03.2022 - 03.2022
- Providing customer service and serving food to guests at a fundraising banquet, helping raise over 42,000 dollars in donations
Education
High School Diploma -
Trinity Preparatory Academy
Madera, CA03.2024
Skills
- 2000 Customer Service Hours
- Guest Services
- Guest Services training
- VIP guest services
Certification
- Food Handlers License
Additional Information
Dedicated to fostering positive relationships and providing exceptional customer service. Passionate about connecting with individuals and creating memorable experiences
Timeline
Guest Services
Alaska Wildlife Conservation Center
05.2024 - 10.2024
Cashier/ Line Cook
Pieology Pizzeria
03.2023 - 05.2024
Barista
Kuppa Joy
05.2022 - 11.2022
Volunteer Server
Northwest Church
03.2022 - 03.2022
Nanny
Self-employeed
06.2019 - 10.2023
High School Diploma -
Trinity Preparatory Academy
- Food Handlers License
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