Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Volunteer work
Education and Training
Generic

Lorelei Howard

Lansing,MI

Summary

Versatile and dynamic, I excel in environments requiring creativity and endurance. With expertise in organizing and multitasking, I effectively enhance customer experiences and team efficiency. My proactive approach and ability to adapt have significantly contributed to workplace successes, embodying both leadership and exceptional service skills. I am also an excellent employee, working long and late hours in extremely busy environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Fenton, MI
06.2025 - Current
  • Prepared high-quality espresso drinks, ensuring consistency and adherence to established recipes.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Maintained cleanliness and organization of workstations, enhancing overall customer experience.
  • Trained new baristas on beverage preparation techniques and customer service protocols.
  • Resolved customer inquiries and complaints effectively, fostering a positive environment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Server/Bartender

Dublin Square
Lansing, MI
03.2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed multiple tables, ensuring timely delivery of food and beverages.
  • Trained new servers on menu items and restaurant procedures.
  • Crafted innovative cocktails and beverages to enhance customer experience.
  • Implemented efficient workflow processes to improve the speed of service during peak hours.

Scare Actor (seasonal)

Rotten Manor
Holly, MI
09.2024 - 11.2024
  • Showed strong organizational skills by managing multiple tasks simultaneously during peak hours.
  • Created a frightening atmosphere with special effects, props, costumes, and makeup.
  • Participated in promotional activities such as photo shoots and interviews.

Barista and Bar Back

The Rough Draught
Fenton, MI
07.2023 - 08.2024
  • Described menu items and created complex, hand-crafted beverages based upon customer preferences.
  • Demonstrated techniques for using multiple beverage machines with team members.
  • Maintained knowledge of bar and menu options and served customers dining at the bar.

Hostess

The Tavern Kitchen & Bar
Fenton, MI
01.2023 - 01.2024
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Assisted in seating guests and managing the wait list.
  • Performed excellent customer service skills to ensure a pleasant dining experience.
  • Served and provided drink suggestions to customers based on their preferences.

Crew Trainer

Culvers Franchising System
Fenton, MI
06.2020 - 01.2023
  • Provided excellent customer service by greeting customers, taking orders, and responding to inquiries.
  • Kept work areas stocked with supplies and ingredients.
  • Performed daily opening and closing procedures for restaurant operations.
  • Assigned tasks and responsibilities to crew members based on ability and experience.
  • Provided coaching and mentorship to create a positive work environment among staff members and customers.

Education

High School Diploma -

Linden High School
06-2024

Skills

  • Organizing
  • Multitasking
  • Attention to detail
  • Communication
  • Service
  • Flexibility
  • Creativity
  • Physical endurance
  • Friendly and outgoing
  • Verbal communication

Accomplishments

  • 3.8 GPA
  • AP and Honors student

Certification

  • Marching Band section leader 2022-2024
  • Dance Captain 2022-2024
  • Student council representative 2020-2024
  • Students against destructive decisions president 2020-2024

Languages

English
Native/ Bilingual
Spanish
Limited
ASL
Limited

Timeline

Barista

Starbucks
06.2025 - Current

Scare Actor (seasonal)

Rotten Manor
09.2024 - 11.2024

Server/Bartender

Dublin Square
03.2024 - Current

Barista and Bar Back

The Rough Draught
07.2023 - 08.2024

Hostess

The Tavern Kitchen & Bar
01.2023 - 01.2024

Crew Trainer

Culvers Franchising System
06.2020 - 01.2023

High School Diploma -

Linden High School

Volunteer work

Present

Student Teacher

Argentine Elementary, Linden, MI

  • Facilitated meaningful decisions among small groups of students during guided sessions.
  • Collaborated with teacher to analyze students learning processes and difficulties.

Education and Training

other
Lorelei Howard