Natilly Perkins
Meredith
Summary
I learn exceedingly fast, I work hard and I can persevere through any challenge given to me! I am always efficient and accurate in all tasks I complete. I love helping people and brightening their days as best I can!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Aroma Joes
Meredith
09.2025 - 01.2026
- Prepared and served coffee beverages according to customer preferences.
- Maintained cleanliness and organization of the workspace and equipment.
- Operated espresso machines and grinders to ensure consistent beverage quality.
- Assisted customers with menu selections and answered product-related questions.
- Handled cash transactions accurately during busy shifts.
- Tracked inventory levels and replenished supplies.
Bank Services Representative I
Bank of New Hampshire
08.2023 - 06.2024
- Resolved product or service issues by clarifying customer complaints and offering appropriate solutions
- Escalated issues that could not be resolved independently to supervisors or managers for further assistance
- Participated in workshops and seminars to continuously improve personal skills related to position
- Offered personalized recommendations based on customer preferences or past purchase history
- Completed administrative tasks such as filing paperwork or organizing digital documents related to customer interactions
- Collaborated with other departments to ensure prompt resolution of customer concerns
- Maintained a high level of knowledge regarding current promotions, discounts, or special offers available
- Managed difficult customer situations with professionalism and empathy.
Cashier
7-Eleven
03.2023 - 05.2023
- Stocked store shelves and end-caps with merchandise
- Gave customers full attention and attended to their needs
- Addressed customer questions and complaints with professionalism
- Maintained clean, organized and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift
- Counted and secured cash to maintain accurate register totals.
Passport Support Associate II
National Passport Center
09.2017 - 09.2020
- Collaborated with coworkers to address complex cases or unusual application situations
- Assisted in training new Passport Specialists on job tasks and procedures
- Provided excellent customer service to applicants, answering questions and addressing concerns
- Kept up-to-date on changing passport laws, regulations, and policies
- Maintained organized workspace, adhering to all security protocols for handling sensitive documents
- Maintained strict confidentiality of personal information contained in passport applications
- Reviewed passport applications for accuracy and completeness.
Education
High School Diploma -
Kingswood Regional High School
Wolfeboro, NH05-2016
Some College (No Degree) - English
Southern New Hampshire University
Hooksett, NHSkills
- Multitasking
- Customer Service
- Filing
- Organizing
- Cash Handling
- Complaint Handling
- Time Management
- Product Knowledge
- Team collaboration
- Conflict resolution
Personal Information
I'm 26, mom of 2 beautiful boys and I love learning new things! In any job I work at, I'm always looking to learn as much as possible about every aspect.
Certification
- ABA Certification
- Semper Fidelis Musical Excellence Award
- Mission Impact Award
Timeline
Barista
Aroma Joes
09.2025 - 01.2026
Bank Services Representative I
Bank of New Hampshire
08.2023 - 06.2024
Cashier
7-Eleven
03.2023 - 05.2023
Passport Support Associate II
National Passport Center
09.2017 - 09.2020
High School Diploma -
Kingswood Regional High School
Some College (No Degree) - English
Southern New Hampshire University