Lorelei Moen
Welton
Summary
Dynamic sales leader with extensive experience at Clearchoice Dental, excelling in sales strategy development and market trend analysis. Proven track record in mentoring teams and enhancing customer relationships, driving significant growth. Adept at performance reporting and account management, consistently exceeding targets through innovative approaches and strong communication skills.
Overview
18
18
years of professional experience
Work History
Sr. Divisional Sales Manager
Clearchoice Dental (The Aspen Group)
Midwest South Division
08.2021 - Current
- Developed targeted sales strategies that increased market penetration and strengthened customer engagement.
- Developed and implemented sales strategies to increase market share.
- Analyzed market trends to uncover growth opportunities, driving performance improvements.
- Trained and mentored sales teams on best practices and product knowledge.
- Traveled throughout territory to deliver strategic initiatives for team, effectively bolstering regional sales.
- Used change methodologies to increase sales and led projects for increased productivity.
- Identified sales process improvements and created actionable plans to enhance effectiveness.
Event Sales Coordinator/General Manager
Buzzy's Restaurant
Welton
07.2015 - 08.2021
- Managed sales and operations for facility events, providing customized package recommendations for wedding receptions, funeral luncheons, and business meetings to align with client needs.
- Manage new and key accounts to ensure goals are exceeded.
- Coordinated and oversaw client functions at various venues, enhancing guest satisfaction through attention to detail and proactive service.
- Day to day general management of a full service dining establishment including scheduling, ordering, hiring, and evaluating team members to ensure reputation of excellence.
- Maintained relationships with clients to foster future sales opportunities, particularly for business meetings and special events.
- Coached employees in sales techniques while serving food and beverages.
Inside Sales Representative
AT&T
Rock Island
02.2008 - 07.2015
- Solicited sales of additional products and services while describing merchandise and explaining its use, operation, and care to customers.
- Interact with customers by telephone in a courteous, professional manner to provide information in response to inquiries about the products and services.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Set up new accounts and answered questions while actively listening for opportunities to expand services and enhance customer satisfaction.
- Take and enter orders, cancel accounts, and obtain details of complaints.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintained accurate records of customer interactions and transactions by detailing inquiries and comments.
Education
GED -
EICC
Davenport, IA06-1995
Skills
- Sales strategy
- Account management
- Customer relationship management
- Market analysis
- Negotiation tactics
- Performance reporting
- Team training
Accomplishments
• AT&T Summit Award Winner 2010
• Top Sales Performer Natural Way Weight Loss Center 2007
• President's Club Winner with Natural Way Weight Loss 2002, 2003, and 2005
• Top Sales Performer Natural Way Weight Loss Center 2007
• President's Club Winner with Natural Way Weight Loss 2002, 2003, and 2005
Professional References
- David Waller, Clearchoice Dental, (952) 457-1354,Sr. Business Director Clearchoice
- Reid Walker, Von Maur, Davenport, IA, (563) 370-8374, Reid was my assistant manager at Buzzys from 2015 - 2018
- Lonni Krager, Clear Choice, Coon Rapids, MN, (763) 464-1131, Lonni was my direct manager at Natural Way Weight Loss from 2001 - 2003, she is also a former consultant and Regional Director for Ideal Image from 2011-2018.
Timeline
Sr. Divisional Sales Manager
Clearchoice Dental (The Aspen Group)
08.2021 - Current
Event Sales Coordinator/General Manager
Buzzy's Restaurant
07.2015 - 08.2021
Inside Sales Representative
AT&T
02.2008 - 07.2015
GED -
EICC