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Experienced QAQC Technical Manager specializing in quality assurance and control within the construction industry, currently leading QAQC efforts at Fordeco Construction. Demonstrates proficiency in concrete materials testing and compliance with MS EN 206 and CIDB CIS 21 standards. History of delivering technical support, conducting root cause analysis, and driving continuous improvement projects. Background includes Technical Sales Engineer at GCP Applied Technologies and Production Manager at Top Mix Concrete, with expertise in project management and data analytics.

Customer Service Representative with over a decade of experience in enhancing customer satisfaction and loyalty through innovative problem-solving and strategic communication. Proficient in utilizing tools like Salesforce and EPIC Systems to streamline operations and improve service quality. Passionate about leveraging extensive expertise to drive organizational growth and foster a culture of excellence in customer relations.

I am a genuine, down-to-earth, and high-performing individual in my professional and sporting careers. As an adaptable Client Service Officer with expertise in end-to-end implementation of financial strategies. Skilled in research and portfolio management, committed to aligning client goals with wealth-building opportunities.

Skilled professional with strong communication, customer service, and administrative support expertise. Proficient in Microsoft Office Suite, SAP systems, RSA Archer, and statistical analysis tools, delivering accurate data interpretation and visualization. Exceptional organizational and problem-solving abilities enhance task management and conflict resolution. Focused on driving operational efficiency and supporting career growth in analytical or administrative roles.

Loreley Fajardo

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