Loreli Scoppettuolo
Auburn,ME
Summary
Accomplished Greenhouse Manager and Senior Florist with a proven track record at Blabs Flowers & Garden Center, enhancing plant care and sales strategies. Expert in client consultations and conflict resolution, I spearheaded a team to improve greenhouse profitability, efficiency and quality through innovative project management and complex problem-solving skills.
Overview
6
6
years of professional experience
Work History
Florist
Phoebe's Garden Florist
08.2022 - Current
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Prepared potted plants and bouquets based on customer requirements.
Senior Florist
Blais Flowers & Garden Center
04.2019 - Current
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Greenhouse Manager
Blais Flowers & Garden Center
04.2019 - Current
- Directed work of 6 members of staff and greenhouse growers managing need of more than 1000 plants.
- Hired and trained permanent and temporary greenhouse staff and adjusted levels to account for peak seasons and off-seasons.
- Wrote and distributed customer help information on care for nursery products, watering and sun needs.
- Oversaw growth, planting and maintenance of retail nursery and display gardens.
- Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
- Worked directly with customers as salesperson and role model for entire sales team.
- Created plans to grow nursery and garden center and improved sales volume and profitability.
- Researched pests and diseases common to individual types of stock and developed mitigation plans.
Education
High School Diploma -
Lewiston High School
Lewiston06-2022
Skills
- Plant care and handling
- Walk-through conduction
- Client consultations
- Complex Problem-solving
- Decision-making
- Project management
- Conflict resolution
Timeline
Florist
Phoebe's Garden Florist
08.2022 - Current
Senior Florist
Blais Flowers & Garden Center
04.2019 - Current
Greenhouse Manager
Blais Flowers & Garden Center
04.2019 - Current
High School Diploma -
Lewiston High School
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