Loren Evans
Palm Harbor,FL
Summary
Dynamic and results-oriented professional with a proven track record at Animal Art Pet Salon, adept in business operations and relationship building. Excelled in client service and attention to detail, boosting customer satisfaction and loyalty. Skilled in social media marketing and verbal communication, enhancing brand visibility and employee development.
Overview
40
40
years of professional experience
Work History
Shop Owner/Pet Stylist
Animal Art Pet Salon
04.1995 - 08.2024
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Waitress
The Ocean Club
01.1988 - 03.1991
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
Tampa Penrods
02.1985 - 03.1986
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Gaither High School
Tampa, FLNo Degree - Grooming Certificate
Florida School of Dog Grooming
Tampa, FL1994
Skills
- Business Operations
- Relationship Building
- Client Service
- Attention to Detail
- Social Media Marketing
- Customer Relations
- Employee Development
- Small business operations
- Verbal and written communication
- Customer service expertise
Timeline
Shop Owner/Pet Stylist
Animal Art Pet Salon
04.1995 - 08.2024
Waitress
The Ocean Club
01.1988 - 03.1991
Bartender
Tampa Penrods
02.1985 - 03.1986
High School Diploma -
Gaither High School
No Degree - Grooming Certificate
Florida School of Dog Grooming
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