Loren Hibdon
North Little Rock,AR
Summary
Experienced with team leadership and operational oversight, ensuring seamless workflow. Utilizes strategic planning and strong problem-solving abilities to enhance team performance. Track record of effective communication and conflict resolution in high-pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teams Supervisor
Rainwater, Holt, And Sexton
Little Rock, AR
07.2020 - Current
- Scheduled client meetings and appointments with office employees and collected vital information.
- Planned coverage needs and organized services to support incoming special events.
- Updated operational methods, tracked information and compiled data to improve efficiency.
- Identified, reviewed and applied policies and procedures.
- Monitored performance metrics to identify areas for improvement and drive results.
- Coordinated scheduling and resource allocation for optimal staff utilization.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Supervised daily operations to ensure team efficiency and productivity.
- Trained and mentored new team members on operational procedures and best practices.
- Developed training programs for staff, increasing overall team productivity.
- Streamlined office operations by implementing efficient scheduling and resource allocation processes.
- Managed significant incident reports and data entry for complex.
- Coordinated insurance claims processing to ensure timely resolution and compliance with regulations.
Financial Administrator
Cross, Gunter, Witherspoon, & Galchus
Little Rock, AR
07.2019 - 03.2020
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Reconciled company bank, credit card and line of credit accounts every month, investigating and resolving discrepancies to keep accounts audit-ready.
- Oversaw compensation and benefits administration, ensuring competitive offerings aligned with industry standards.
Education
Associate of Applied Science -
Pulaski Technical College
North Little Rock, AR08-2019
Skills
- Staff Management
- Insurance claims processing
- Insurance verification
- Insurance processes
- Medical records management
- Legal research
- Proficient in MS office
- Case management
- Claim investigation
- Medical record review
- Case evaluation
Accomplishments
- Project Manager on a curbside assistance program.
- Licensed Notary Public
Certification
- CNP - Certified Notary Public
Timeline
Teams Supervisor
Rainwater, Holt, And Sexton
07.2020 - Current
Financial Administrator
Cross, Gunter, Witherspoon, & Galchus
07.2019 - 03.2020
Associate of Applied Science -
Pulaski Technical College