LOREN JEAN-FELIX
Tampa,FL
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with
software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
1
1
Language
Work History
Reliability Tech Analyst Co-Op
TECO Energy
Tampa, Fl
05.2024 - Current
- Prepared purchase orders according to specified requirements.
- Processed invoices in accordance with established procedures.
- Collaborated with cross-functional teams on the design of new features or services. Prepared financial reports to assist with budget forecasting.
- Implementing different ways to streamline task effectiveness using technology and automation. Prepared purchase requisitions for various supplies or services for business needs.
Global Tech Data Analytics Intern
UNIVERSITY OF SOUTH FLORIDA, INFORMATION
Tampa, FL
01.2024 - Current
- Conducted data analysis on customer trends to identify areas of opportunity and improvement
- Developed dashboards in Tableau to present the findings from data analysis
- Assisted in creating automated reports using SQL, Python, and Tableau
- Applied A and B testing methods to determine which strategies were most effective at driving conversions
- Performed ad-hoc queries using SQL language to extract relevant information from databases
- Communicating Data Insights
- Critical-thinking skills & an open mind
- Intercultural Teamwork
- INTEL Data Analysis for Sustainability Project Certification #96944973
Customer Service Staff Member
PUBLIX SUPER MARKETS INC
Tampa, FL
06.2021 - Current
- Greeted customers, answered inquiries, and resolved customer complaints in a timely manner
- Provided product information to customers and addressed all questions promptly and knowledgeably
- Handled cash transactions accurately by following established procedures
- Monitored compliance with applicable regulations, laws, rules, and procedures
- Developed strategies for problem-solving and conflict resolution among team members
- Monitored daily workflow to ensure adherence to established policies and procedures
- Analyzed data from various sources to identify areas of improvement in the department's operations.
Education
BACHELOR OF ARTS - ECONOMICS, Criminology
University of South Florida
08.2024
coursework in Public Finance, Intermediate Price Theory, and Intermediate Macroeconomics - undefined
ARTS - BUSINESS ADMINISTRATION
05.2022
Completed coursework in Financial - Business Administration
Hillsborough Community College
Skills
- Data Analytics
- Computer-Aided Design
- Project Support
- Customer Relations
- Data Organization
- Microsoft Office (PowerPoint, Excel, Word)
- Legal & Regulatory Compliance
- Attention to Detail
- Ability to work independently
- Staff Mentoring
Timeline
Reliability Tech Analyst Co-Op
TECO Energy
05.2024 - Current
Global Tech Data Analytics Intern
UNIVERSITY OF SOUTH FLORIDA, INFORMATION
01.2024 - Current
Customer Service Staff Member
PUBLIX SUPER MARKETS INC
06.2021 - Current
BACHELOR OF ARTS - ECONOMICS, Criminology
University of South Florida
coursework in Public Finance, Intermediate Price Theory, and Intermediate Macroeconomics - undefined
ARTS - BUSINESS ADMINISTRATION
Completed coursework in Financial - Business Administration
Hillsborough Community College
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