LOREN KABWE
Marysville,WA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Customer Support Specialist
carpediem protection
Lynnwood, WA
04.2020 - 02.2024
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Maintained positive working relationship with fellow staff and management.
- Assisted customers with product installation, troubleshooting, and usage questions.
Education
Graduate Certificate - Data Entry
Udemy
09-2024
High School Diploma -
Cleveland High School
Seattle, WA07-2012
Some College (No Degree) - General Studies
Seattle Central Community College
Seattle, WASkills
- Active listening
- Cultural awareness
- Conflict resolution
- First Aid/CPR
- Verbal communication
- Analytical and critical thinking
- Calm under pressure
- Public speaking
- Team building
Languages
French
Elementary
Timeline
Customer Support Specialist
carpediem protection
04.2020 - 02.2024
Graduate Certificate - Data Entry
Udemy
High School Diploma -
Cleveland High School
Some College (No Degree) - General Studies
Seattle Central Community College
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