Loren Lima

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Kept kitchens clean, organized, and well-stocked for smooth service.

•Maintained utensils, knives and kitchen equipment.

•Observed health and hygiene standards to minimize contamination.

•Assisted chefs to ensure efficient meal preparation

•Helped consumers find desired items to enhance their shopping

experience.

•Provided friendly and courteous service, maximizing positive customer

satisfaction ratings.

•Maintained excellent guest satisfaction by providing attentive, proactive

and helpful service.

•Greeted guests warmly upon arrival to create welcoming atmosphere.

•Set tables for guests and repositioned tables between guests.

•Created a friendly and welcoming atmosphere to encourage positive

guest experiences, extending visits to increase profitability.