Sarah Wyaty
Cashier
Sebring,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Cheerful Cashier offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Hostess
Cheesecake Factory Inc
Chesterfield, MO
05.2022 - 06.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating and menu information.
Cashier
Arby's
Paducah, KY
09.2021 - 01.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
Hostess
Olive Garden
Sebring, FL
12.2020 - 11.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Planned and executed Number-guest parties by organizing menus, spaces and special requests.
Shift Leader
Popeyes
Sebring, FL
03.2020 - 12.2020
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Enforced company policies and regulations with employees.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Created incentive programs and contests to support and award top performers.
Cashier
KFC
Okeechobee, FL
11.2015 - 08.2018
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Skills
Food preparation and safety
Food station setup
Food running
Reservation coordination
Drawer management
Customer assistance
Refunds and exchanges
Coaching and mentoring
Currency counting
Till counting
Cash drawer management
Retail merchandising
Time management skills
Cash register operation
Guest inquiries
Cleaning and sanitizing
Order taking
Refund handling
Cash Handling
Staff Training
Payment collection
Stocking and replenishing
Money handling
Safe verifications
Written and verbal communication
Inventory management
Daily workflows
Safety processes and procedures
Strong verbal and written communication
Teambuilding
Teamwork and Collaboration
Excellent Communication
Timeline
Hostess
Cheesecake Factory Inc
05.2022 - 06.2022
Cashier
Arby's
09.2021 - 01.2022
Hostess
Olive Garden
12.2020 - 11.2021
Shift Leader
Popeyes
03.2020 - 12.2020
Cashier
KFC
11.2015 - 08.2018