Dynamic Nursing Home Administrator with a proven track record at The Summit, excelling in operations management and performance improvement. Expert in fostering a resident-centered approach while enhancing staff morale and retention. Skilled in compliance and budget management, driving efficiency and quality care in a challenging healthcare environment.
Overview
17
17
years of professional experience
Work History
Nursing Home Administrator
The Summit (Pathway Management)
12.2020 - 09.2025
Assisted in maintaining compliance with healthcare regulations and standards.
Supported staff training programs to enhance team performance and service quality.
Coordinated resident admissions, ensuring smooth transitions and clear communication.
Monitored daily operations to identify areas for process improvement and efficiency gains.
Implemented safety protocols to ensure a secure environment for all residents and staff.
Engaged with families to address concerns and provide updates on resident well-being.
Participated in budgeting processes, contributing to cost-effective resource allocation strategies.
Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs.
Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
Conducted performance evaluations for nursing home employees, providing constructive feedback to support their professional growth.
Championed staff recognition programs, celebrating achievements and milestones in order to boost morale and foster a positive work environment.
Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
Fostered a culture of continuous improvement by regularly soliciting feedback from staff members on processes and procedures.
Collaborated with local healthcare providers to establish partnerships that improved access to specialized care for residents.
Licensed Nursing Home Administrator
Grand Cove Nursing & Rehabilitation Center (Pathway Management)
01.2017 - 12.2020
Oversaw compliance with state and federal regulations for nursing home operations.
Developed and implemented policies to enhance resident care and operational efficiency.
Managed staff recruitment, training, and performance evaluation to ensure optimal team functioning.
Coordinated budget planning and resource allocation to maintain financial sustainability.
Fostered relationships with residents' families, addressing concerns and enhancing community engagement.
Analyzed operational processes, identifying areas for improvement to elevate service quality.
Led quality assurance initiatives, ensuring adherence to health standards and best practices.
Collaborated with multidisciplinary teams to create individualized care plans for residents.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
Maintained accurate documentation of all relevant information, including licensure renewals, annual surveys, and corrective action plans, to ensure ongoing compliance with state regulations.
Developed strong relationships with local healthcare providers, increasing referral rates and strengthening the facility''s reputation within the community.
Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
Licensed Nursing Home Administrator
Landmark Of Lake Charles (Pathway Management)
01.2015 - 01.2017
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Strengthened partnership with local educational institutions, increasing opportunities for student internships and clinical rotations within the facility.
Managed operations at 150-bed facility.
Guided and mentored 130 employees in 150-bed facility while overseeing daily administrative tasks.
Implemented innovative marketing strategies to attract new residents while maintaining high occupancy levels in the nursing home facility.
Optimized staffing models for efficient personnel scheduling that balanced employee needs with facility requirements.
Created documents such as employee write-ups and incident reports to develop and implement corrective action plans.
Evaluated vendor contracts for cost-effectiveness, negotiating favorable terms for supplies and equipment purchases that reduced overall expenses.
Championed a resident-centered approach to care by actively soliciting feedback from patients'' families regarding their experiences at the nursing home facility.
Reduced staff turnover by fostering a positive work environment through open communication and proactive problemsolving.
Emergency Room Trauma Tech
Rapides Regional Medical Center
05.2008 - 10.2014
Assisted in emergency response, providing immediate care to trauma patients in high-pressure environments.
Monitored vital signs and documented patient information accurately for clinical assessments.
Collaborated with medical teams to ensure effective communication and coordinated care during trauma incidents.
Implemented infection control protocols to maintain a sterile environment and enhance patient safety.
Education
Bachelor of Science - Eldercare Administration
LSUA
Alexandria, LA
12-2014
Associate of Science - Accounting And Office Systems Technology
Louisiana Technical College
Winnsboro, LA
05-2004
Skills
Customer service focus
Operations management
Healthcare administration
Performance improvement
Problem-solving abilities
Multitasking
Timeline
Nursing Home Administrator
The Summit (Pathway Management)
12.2020 - 09.2025
Licensed Nursing Home Administrator
Grand Cove Nursing & Rehabilitation Center (Pathway Management)
01.2017 - 12.2020
Licensed Nursing Home Administrator
Landmark Of Lake Charles (Pathway Management)
01.2015 - 01.2017
Emergency Room Trauma Tech
Rapides Regional Medical Center
05.2008 - 10.2014
Bachelor of Science - Eldercare Administration
LSUA
Associate of Science - Accounting And Office Systems Technology