Loren Yanez Velasquez
Chambersburg,PA
Summary
Detail-focused professional in eye care health, known for high productivity and efficient task completion. Possess specialized skills in patient pre-screening, diagnostic testing accuracy, and maintaining sterile equipment.
Excel in communication, empathy, and teamwork to enhance patient experience and support clinical operations.
Demonstrated adaptability and commitment to professional development, significantly contributing to operational efficiency and inventory management.
Motivated high school student with a track record of academic excellence, looking for part-time work.
Intend to develop professional work experience utilizing excellent communication and time management skills.
Overview
5
5
years of professional experience
Work History
Optometric Technician
America's Best Contacts and Glasses
Chambersburg, Pa
11.2024 - Current
- Documented patient care by charting patient condition and treatment in records.
- Collaborated with optometrists to develop and implement care plans for patients with chronic eye conditions.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Scheduled appointments for patients according to their needs and preferences.
- Maintained a clean work environment by sterilizing instruments after each use.
Pick Ambassador
Amazon
Shippensburg, PA
11.2024 - 02.2025
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Labeled boxes and placed in outbound collection areas.
- Limited damage to products and orders by using care when choosing items.
- Operated forklift and pallet jack to transport heavy loads.
ICQA Associate/Systems Technician
Walmart DC
Shippensburg, PA
08.2022 - 10.2024
- Analyzed issues and recommended corrective actions to improve final results.
- Provided support in problem solving escalated issues related to ICQA processes and procedures.
- Performed scheduled inventory counts and supply audits.
- Managed inventory levels to ensure optimal stock at all times.
- Monitored database system to prepare and deliver customer orders on time.
- Identified and resolved inventory problems, including damaged or lost items.
- Verified product information, such as quantity and quality, against invoices or other documents.
- Participated in the selection and implementation of new inventory management technology.
- Utilized inventory management software for tracking and reporting purposes.
Receptionist/part Time
United Empire Transportation LLC Chambersburg
Chambersburg, PA
07.2020 - 04.2021
- Scheduled appointments for clients, customers, and other visitors.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Updated and recorded customer or client information to maintain accounts.
- Monitored office supplies inventory and placed orders when necessary.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA07-2020
Skills
- Patient documentation
- Care plan development
- teamwork and Collaboration
- Customer service
- HIPAA compliance
- Appointment scheduling
- Problem solving
- Team collaboration
- Patient testing
- Paperwork management
- Insurance processing
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Optometric Technician
America's Best Contacts and Glasses
11.2024 - Current
Pick Ambassador
Amazon
11.2024 - 02.2025
ICQA Associate/Systems Technician
Walmart DC
08.2022 - 10.2024
Receptionist/part Time
United Empire Transportation LLC Chambersburg
07.2020 - 04.2021
High School Diploma -
Chambersburg Area Senior High School
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