Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Loren L. Zimmerman

Investigator
San Bernardino,CA
Loren L. Zimmerman

Summary

Public Safety Officer bringing thirty years of performance in public safety roles. Experience working closely with local and state authorities. Recognized for peer counseling and providing efficient listening techniques. Sound knowledge of

applicable laws and ethical standards associated with profession, such as the U.S. Department of Education?s Office of Civil Rights/Title IX, Violence Against Women Act, Clery Act, CA Victim's Rights Laws, and The White House Task Force to Protect Students from Sexual Assault, and other relevant legislation and reports.

Overview

14
years of professional experience

Work History

San Manuel Casino

Public Safety Officer
06.2022 - 03.2023

Job overview

  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Answered emergency calls for help from citizens and business owners.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Assisted in special investigations and crime prevention programs.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Responded to emergency calls to provide assistance to citizens in need.

University Of New Mexico, Office Of The Medical Ex

Medical Examiner Investigator
09.2018 - 12.2019

Job overview

  • Took notes on body injuries and other possible causes of deaths and completed detailed reports.
  • Conducted preliminary examinations of bodies to identify victims, locate signs of trauma and identify factors indicative of time of death.
  • Communicated with families and next of kin to assist in cause of death investigations.
  • Reported cases of foul play or other problematic causes of death to appropriate legal authorities for further review.
  • Read wills and other legal documents to understand individual and religious wishes related to handling of bodies.
  • Inquired into cause, manner and circumstances of human deaths and established identities of deceased persons.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.

Maria's 120 Restaurant And Bar

Bar and Restaurant Manager
09.2009 - 12.2017

Job overview

  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.

Education

National University
La Jolla, CA

Master of Science from Forensic Science
06.1993

University Overview

  • Thesis:

Zimmerman, LL. The Development of a Thurstone Scale for Identifying Desirable Police Officer Traits. Journal of Police and Criminal Psychology, Volume 22. Issue 1, pp 1-9. June 2007.

  • Capstone Project:

Created one semester course where students were required to use all the Criminal Justice and Forensic Science skills. This included applying Criminal Law, Criminal Evidence, Interviewing and Interrogation, Video/Audio techniques, Laboratory Applications, Grooming, Ethics, Crime Scene Photography, and Handling Media.

The final week of the semester students were divided into two-person teams, each receiving a death scenario. I developed scenarios involving lawyers, judges, average citizens, media, and other experts. Students were placed on call and required to wear formal business attire, produce business cards, possess equipment such as flashlights, cameras, etc.; complete with morning rollcalls.

This was a fun learning experience where students had to ‘live the life’ of an investigator. The constant heavy workload, going to court, managing family and personal affairs, being rejected, taunted, conducting laboratory experiments, handling distraught family, public relations, etc.

  • Extracurricular Activities:

Equipped with my masters degree in Forensic Science, this improved my investigation skills, how I approached and used evidence in solving more cases, and winning court and jury trials.

California State University - Los Angeles
Los Angeles, CA

Bachelor of Science from Criminalistics And Criminal Science
09.1983

University Overview

Skills

  • Healthy and fit
  • Knowledge of city ordinances
  • Safety regulations
  • Law enforcement experience
  • Crime investigation
  • Emergency Management
  • Court testimony
  • Safety and security
  • Background investigations
  • Public relations understanding
  • Civil and criminal law expertise
  • Witness interviews

Timeline

Public Safety Officer
San Manuel Casino
06.2022 - 03.2023
Medical Examiner Investigator
University Of New Mexico, Office Of The Medical Ex
09.2018 - 12.2019
Bar and Restaurant Manager
Maria's 120 Restaurant And Bar
09.2009 - 12.2017
National University
Master of Science from Forensic Science
California State University - Los Angeles
Bachelor of Science from Criminalistics And Criminal Science

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